Norwich Union Corporate Bond Fund

Norwich Union Direct/ Aviva

Advantages: none
Disadvantages: send cheques that cannot be cashed and will not remove old cars risking injury to pensioners

Warning to you all out their I have just been mugged by an insurance company called Norwich Union Direct/ Aviv a. When in a non fault situation i.e. the accident is not caused by you do not let go of the hire car until the last penny of the settlement figure has cleared into your bank account otherwise you may never get what is owed to.you..and yes I am taking them to court... They send cheques with the wrong names on to delay settlement. they are ignorant and rarely answer the phone. They have left a dangerous vehicle outside my mothers house(79 year old arthritic with severe memory problems).....be warned ... avoid like the plague sounds like they are run from India.. No service whatsoever... I am contacting thousand s of individuals and companies to try and get to the bottom of this cheque scamming scheme. I will give the a good ...

tellitasitis 30.09.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Norwich Union Direct

Norwich Union change to Aviva and sack staff

Advantages:
Disadvantages:

Norwich Union...... It all started when my nextdoor neighbour reversed his caravan into the side of my garage in July 2006 showing no immediate signs of damage,but when it rained in Sept 2006 rain water started gushing in from when the old fool had hit the garage. I contacted NU and they sent out a carpet cleaner to clean up the rainwater for what reason bemuses me so I told him not to bother as next time it rained once again garage flooded. I paid £60 for the priviledge of my excess and so the comedy of errors started including my neighbour passing away, some guy from the NU company advising me to break the law and still the wranglings go on. I had forgotton about this two bit company, they are next on my list I will get my £60 back I will be looking into it this week............ ...

KRAMER594 20.01.2008 (05.07.2009) · Read full review
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Review of Norwich Union Direct

Very Poor service from Norwich Union

Advantages: Cheap ( but it seems you get what you pay for)
Disadvantages: Appalling customer service

I echo the very poor service from Norwich Union. Our car was stolen and recovered but had some damage. We rang the claims dept and they said they wanted to use a repairer that was not local to us. We initially said no as we could not get to it in office hours (they were only open 9-5, Mon to Fri), but agreed when we were told that the car would be picked up, repaired and delivered back. A week later the company that recovered the car rang us to see why it had not been collected and we had to chase NU who seemed unable to answer phone calls. A further 3 weeks later after no communication we rang and were told we had to look at the car before it could be repaired. When we said that we couldn't and had said this initially they eventually agreed to more it to a more local repairer. This took a further 4 weeks. In all it took 11 weeks to get ...

whitinjl 19.01.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Norwich Union Direct