Norwich Union Direct

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... Nevertheless, I thought I would share my experience of Norwich Union Direct and let you Johnny Consumer know what is good and bad about this particular company. For those, like me, who struggle with the terminology I have included a guide to insurers lingo at the end of my review. Norwich ... Read review

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Community Level 6dididave

dididave

Bloody Greensleeves!

AdvantagesAs competitive as any other, prompt postage of cover notes, additional options.

DisadvantagesPoor customer service, little empathy for those they insure.

"...would share my experience of Norwich Union Direct and let you Johnny Consumer know what is good and bad about this particular company. For those, like me, who struggle with the terminology I have included a guide to insurers lingo at the end of my review. Norwich Union Direct is the largest insurance company in Britain and the group it belongs to Aviva is the fifth largest insurance group in the world. As such if nothing else you can be fairly ..." Read review
03.10.2004

Ciao members have rated this review on average: very helpful

Community Level 4SecretForm...

SecretFormula

order online and get a further discount

Advantagesexcellent service

Disadvantagesnone

"...for the same cover!!! Norwich Union Direct is by far the best for both service and price. A BRIEF DESCRIPTION OF WHAT I WAS LOOKING FOR ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Having written an opinion on my previous insurers 'Eagle Star' you will read my reasons for seeking another insurer. Basically I was looking to insure a Ford Fiesta Ghia (M Reg) fully comp, with 2 other named drivers and protected no claims. I also needed cover for ..." Read review
26.09.2001

Ciao members have rated this review on average: very helpful

Community Level 5abcdefg

abcdefg

Outstanding Service

AdvantagesEasy payments, no deposit, competitive prices, friendly staff

Disadvantagesnone

"...leaflet through the post, about Norwich Union Direct, and because my Motor Insurance was up for renewal at that time, I decided to give them a call. The sales person on the other end of the phone was polite, very informative and friendly. I was given a quotation which was considerably lower than any other company and told that it was valid for 60 days. I was given a reference number to quote if I was to go ahead with this policy and a FreeFone Number ..." Read review
11.08.2000

Ciao members have rated this review on average: very helpful

Community Level 6WAD1-2-3

WAD1-2-3

Car insurance got cheaper and better

Advantagessee text

Disadvantagessee text

"...about £800 when I rang Norwich Union up, to tell you the truth I expected another high quote but I give them a go anyway. Like most insurance companies I was asked my details, the car details and I was put on hold and within a few minutes I got a quote. For fully comprehensive it was £956 and third party fire and theft was £650, wow that was impressive, the cheapest quote by far. Even better was the fact that they would reduce it for me to £587.25 ..." Read review
09.04.2001

Ciao members have rated this review on average: very helpful

Community Level 3Sonatine

Sonatine

Good Deals for mature BIKERS!

AdvantagesEasy quotes off their website, friendly staff over phone, good rates

Disadvantagesage bias, almost mandatory alarm system, unproven with claims recovery

"...days the old creaking giant Norwich Union had a bit of poor reputation with a lot of bikers, mainly due to their rather high premiums and hassles trying to get any money out of them when your bike goes walkies. These days, now that bikes are fashionable again and selling in relatively large numbers, NU have cottoned on to the fact that they have to be a little more personable to encourage more custom with so much competition flying around. I ..." Read review
03.08.2000

Ciao members have rated this review on average: very helpful

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