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Novell Self-training course

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Novell's Service and Support Self-Study Kit contains a variety of multimedia resources - including manuals, computer-based simulations, test questions, and videos - that can help you resolve hardware-related problems and optimize your hardware resources. Ideal for certification students and NetWare technical support personnel, this kit will teach you how to perform the following tasks: solve real-world problems through a systematic troubleshooting process; use electronic research tools to gather information and troubleshoot problems; install and troubleshoot network boards, cables for Ethernet, and token-ring networks; install and troubleshoot network storage drives; prevent, diagnose, and resolve problems with Windows workstations; diagnose and resolve network printing problems; diagnose and resolve server and network problems. You can use Service and Support Self-Study Kit most effectively if you have previous experience with NetWare, Windows NT, Windows 95/98, and DOS. An understanding of personal computers, operating systems, and network technology is also beneficial. Because it directly corresponds to Novell Education's Course 580, this kit is a valuable asset in your independent certification process: you have convenient access to all the materials you need to resolve hardware-related problems on your network.


MPN 00662644311180
Type Self-training course
Category Computer hardware
Target Audience Programmers, users, IT professionals
User Level All levels
Localisation English

Reference resource

Title Service and Support
Author Novell
Media Type CD-ROM

System requirements

OS Required Microsoft Windows 95, Microsoft Windows NT 4.0 SP3
Min Processor Type Intel 486 or higher - 100 MHz
Min RAM Size 32 MB
Min Hard Drive Space 20 MB
Peripheral / Interface Devices Sound card, 2x CD-ROM
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Listed on Ciao since 15/12/2003

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