Product Information for "Novell Self-training course" »
Manufacturer's product description
Novell's Service and Support Self-Study Kit contains a variety of multimedia resources - including manuals, computer-based simulations, test questions, and videos - that can help you resolve hardware-related problems and optimize your hardware resources.Ideal for certification students and NetWare technical support personnel, this kit will teach you how to perform the following tasks: solve real-world problems through a systematic troubleshooting process; use electronic research tools to gather information and troubleshoot problems; install and troubleshoot network boards, cables for Ethernet, and token-ring networks; install and troubleshoot network storage drives; prevent, diagnose, and resolve problems with Windows workstations; diagnose and resolve network printing problems; diagnose and resolve server and network problems.You can use Service and Support Self-Study Kit most effectively if you have previous experience with NetWare, Windows NT, Windows 95/98, and DOS. An understanding of personal computers, operating systems, and network technology is also beneficial. Because it directly corresponds to Novell Education's Course 580, this kit is a valuable asset in your independent certification process: you have convenient access to all the materials you need to resolve hardware-related problems on your network.
Programmers, users, IT professionals
Service and Support
Microsoft Windows 95, Microsoft Windows NT 4.0 SP3