Npower

Before I start, I will warn you all now - this is not a review I would advise any of you to read if you're already in a bad mood. My apologies, but it's not a feelgood opinion and it's hardly the shortest read. It is, however, one I would advise you all to read now if you're even considering switching suppliers for your gas and electricity and if that switch involves transferring to NPower. I urge you now - don't do it! They do seem reasonably priced, but it comes at a cost. Even if you cannot be bothered to read this lengthy rant (and frankly I wouldn't blame you), please, please, please ... more

It's been a while since this mob have had a mention so I thought I would bring you all up to date on their progress or lack of. Many years ago, in another life, I was an nPower customer. I hated every second I had to spend arguing with their self important under-trained accounts staff about messed up and missing bills, overcharging my Direct Debit and never reading my meter. Then I moved to Wales and all my troubles ceased. Unfortunately for me I had to move to North Yorkshire a few years ago, and I became a victim all over again. Now this is not the fault of North Yorkshire or the lovely ... more

Fortunately I am now an EX customer of NPower and receive my gas and electricity from Powergen, whose customer service has been extremely easy and problem free to deal with. However, I felt that I should write this review to warn people about an incident which happened with NPower a couple of months back. First some background, when I moved into this apartment, NPower were supplying me with both gas and electricity, but the gas came through a pre-paid meter! Obviously that is a huge hassle to deal with and I asked them if I could get rid of the meter and pay both my gas and electricity by ... more

Npower! The bane of my life! When we moved from our private rental into a council home 18 months ago we were told that our electric supply was with British Gas. Who visited a few days later to connect a key preypayment meter into the property to replace the token meter already there. On the three days that we had the original meter we used approximately a pound a day electric. Once the key meter was installed this increased to £3 a day!!! I called British Gas and they said this was due to price increases for the last 5 years and that they had to catch it up. We contacted Npower and switched ... more

Just thought I would write about the problems that I have been experiencing with one of the big utility companies. As the heading suggests it relates to Npower. In my personal view, I would not touch this company with a barge pole. They are the most unfriendly, un customer focused company, who do not help you in any circumstance. My story starts about a year ago when my wife decided to go for dual fuel. For what ever reason, she picked Npower, who also sponsor the Bill. The Bill is the problem we have been having. Since we took on Npower, our meter readings have been read on numerous occasions ... more