Liz086 1

Liz086

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Member since:18.09.2011

Reviews:1

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Years later npower are still incompetant

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18.09.2011

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NONE

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EVERYTHING

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5 Ciao members have rated this review on average: somewhat helpful See ratings
helpful by (40%):
  1. znh3ra54
  2. TheNuttyTart
somewhat helpful by (60%):
  1. TheHairyGodmother
  2. angelboouk123
  3. Alyson29

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Switched from Scottish Power to Npower a year ago. Where they get their figures to calculate next years payments is beyond me.. 6 weeks before my contract ends they have informed me my payments are going up from £75 to £177. They have not taken into account my £100 end of year discount and that I have another £75 direct debit to come off as my last payment. I did a quote on the npower site with their own yearly consumption figures, which they themselves provided and the monthly payment is £87 . There online service is appalling to 2 bills in a year and no reply to any email inquiries. I will be looking for another supplier. Would rather pay £30 extra for good service. Its a good job customers check because once they have taken the first payment of £177 pounds it is not reviewed for another 6 months.

UNHAPPY LIZ
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This review of Npower has been rated:

"helpful" by (40%):

  1. znh3ra54
  2. TheNuttyTart

"somewhat helpful" by (60%):

  1. TheHairyGodmother
  2. angelboouk123
  3. Alyson29

The overall rating of a review is different from a simple average of all individual ratings.



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