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N Power Hometeam 0 of 5 Ciao Users found the following review helpful
Rating from chihuahuas 1 Star ()

Advantages None.

Disadvantages You get fobbed off with the phrase @ an engineer will call you' but they dont.

Do not take out N Power Hometeam 50 Insurance cover! Extremely bad service. I reported my Gas Boiler breakdown on Wednesday this week, and I was told an engineer would phone to say when he would call to fix it, and a day went by and nothing. I phoned again the next day, and was told the same. I phoned again today and was told an engineer would call tomorrow which is Saturday. All this time from Wednesday to Saturday with no hot water or heating, and I'm paying £17 a month for this service! Customer service assistants are almost sarcastic in their manner which makes your situation more frustrating.
They really dont care about your inconvenience. They should get an engineer to call you personally to explain the situation or their excuse for keeping you waiting.

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Comments

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Previous page Next page Page 1 of 1 | 1 - 5 out of 5 comments
  • KateHurst 31/05/2012 22:14
    Rated this review as
    Somewhat Helpful
  • Alyson29 26/05/2012 06:50
    Rated this review as
    Not Helpful
  • Soho_Black 25/05/2012 21:49
    Rated this review as
    Off topic

    There does need to be something here about N Power as a utility provider, not just their Hometeam.

  • Viborg 25/05/2012 21:00
    Rated this review as
    Somewhat Helpful
  • MAFARRIMOND 25/05/2012 20:05
    Rated this review as
    Somewhat Helpful
Previous page Next page Page 1 of 1 | 1 - 5 out of 5 comments

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