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Rating: 3.015 stars O2

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WeeJen1 5

WeeJen1

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Member since:05.09.2011

Reviews:3

Quote-start

They are great!

Quote-end
05.09.2011

Advantages:
Quick and helpful service

Disadvantages:
On occasion you have to wait if you phone if they are busy

Recommendable Yes:

Detailed rating:

Customer service quality

Tariffs & Charges

Range of services (e.g. voicemail, messaging)

Value for money

Coverage & receptionExcellent

Customer service waiting timesSatisfactory

Accuracy of chargesGood

Range of different billing plansMany

7 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. pink_champagne
  2. Drewster-Rooster
  3. TheHairyGodmother
and 5 other members

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I have been an O2 customer for about 8 years and I have to say from experience they are fantastic and I would not change to any other provider. They have so many choices of how to get help, your billing arrangements there customer service over the phone is really good they know what they're talking about and get the problem resolved quick and effectivly. They have ask Lucy which is their online guru and its actually very good and shes just as quick as phoning. The website is good aswell you can find out which is the best phone for you, the tarrifs and order all without leaving the comfort of your own home. The billing is easy you can get it sent out to you, emailed or text to you every month so you always know how much is comming off if your a pay monthly customer!

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reviewer80 05.09.2011 11:11

needs to be more detailed and good spelling will get you better ratings

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