We ordered several items from Oakland Furniture. They were despatched about 3 weeks after ordering (despite all having a despatch time of 7 days). We then waited another 3 weeks before the courier company phoned us with a delivery date. This means our furniture was sat in the couriers warehouse for 3 weeks!! We were then told we had to wait another 10 days before they could deliver. (Having spoken to Oakland Furniture, they say it is normal for a courier to take 21 days to phone you with a delivery date)
So in total, 8 weeks after placing the order, the items can be delivered, and thats when everything is in stock! Absolutely shocking service, would never use again! The price may be competitive, but you certainly get what you pay for!
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Sep 1st, 2009
somewhat helpful by (100%):
