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Member since:08.03.2012

Reviews:1

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Poor service & quality

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08.03.2012

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4 Ciao members have rated this review on average: not helpful See ratings
somewhat helpful by (25%):
  1. kevin121
not helpful by (75%):
  1. Alyson29
  2. AnneLorraine1
  3. shell72

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After placing an order for a full range of bedroom furniture and waiting several weeks for delivery, which in itself you can understand as it is detailed when you place the order. You can imagine how it felt to receive poorly finished items and missing fixings, which I can not understand especially when the company state that they take stringent quality controls (I would guess that my understanding of quality and theirs would be miles apart). The furniture is completely unusable as it unsafe and would be dangerous to use. The after sales team are unprofessional to put it politely and after multiple phonecalls with promises made being broken I am no closer to resolving the issues. I regret ever placing the order and dealing with this company.

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Comments about this review »

shell72 08.03.2012 01:17

I have made a previous purchase using this company and received normal service and an excellent item. I chose to rate your review higher than normal as this is your first review, however if you choose to update the information offering more insight into the company and its product, I would be happy to return and update my rating.

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Product Information »

Product details

Type Home & Garden
Domain Extension .co.uk

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Review Ratings »

This review of OakFurnitureLand.co.uk has been rated:

"somewhat helpful" by (25%):

  1. kevin121

"not helpful" by (75%):

  1. Alyson29
  2. AnneLorraine1
  3. shell72

The overall rating of a review is different from a simple average of all individual ratings.



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