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251 Reviews

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I joined T-Mobile in 2003. a year after One 2 One had been bought by Deustch Telecom. At first, I couldn't understand their price plan (£10 top-up would cost you 30p per min, £10.01 - £20.00 top-up... more

User Reviews

for One 2 One

Rating Summary based on 251 reviews

  • 5 Stars
    43
  • 4 Stars
    70
  • 3 Stars
    55
  • 2 Stars
    53
  • 1 Star
    30

Detailed rating

  • Battery standby time
  • Battery talktime
  • Durability & robustness
  • Look & feel
  • Reception quality
  • 4.3
  • 4.2
  • 4.1
  • 4.0
  • 3.7
  • 63 of 63 Ciao users found the following review helpful
    Picture of rayliu

    rayliu

    User recommends the product

    Advantages Advantages Free Calls, Cheap Tariffs, Free Voicemail

    Disadvantages Disadvantages Network Infrastructure, Limited Handsets, Customer Service

    I’m at the end of another contract year with One 2 One so I thought it was time to write my thoughts about this much-unloved network. One2One? OK so I know most people have a nickname for 121 such as One2NoOne and it is not the most popular network here at Ciao but I’m still willing to give them my money. If you don’t mind reading some mobile phone history, read on. But beware this is a long read! One2One started life way back in the early 90’s as Mercury 121 and it was Mercury’s venture into the mobile phone network sector. Along with Orange, 121 were the new ... more
  • 153 of 153 Ciao users found the following review helpful
    Picture of Connoisseur_Haggler

    Connoisseur_Haggler

    User recommends the product

    Advantages Advantages Variety of tariffs - inc.unlimited free off-peak calls (Free Time), Free Voice mail retrieval, free itemised billing

    Disadvantages Disadvantages Customer services could be improved slightly, extra £1 charge if you don’t pay by Direct Debit

    One 2 One is one of the 4 major mobile networks in the UK other than Vodafone (the first mobile network set up in UK!), BT Cellnet (which includes genie; the mobile internet service) and Orange (the most popular network!) and of course Virgin Mobile which operates off One 2 One. So which one do you choose? Well, as always a good place to start is at Ciao a highly useful resource for the consumer; and looking at the current quantity of opinions; the figures seem to speak for themselves; with Orange having over 300 opinions, Vodafone in second place with 194 opinions and in joint third place are ... more
  • 34 of 34 Ciao users found the following review helpful
    Picture of jmorley99

    jmorley99

    User recommends the product

    Advantages Advantages Excellent Customer Service, Good value

    Disadvantages Disadvantages Network coverage still improving

    I have been a One2One customer for well over 3 years now and ciao gives me a good opportunity to voice my opinions of how I feel I have been treated as a customer over this period of time. I signed up for my first contract phone back in September 1998 just before I was due to start university. More than 3 years on I feel that all in all my One2One experience has been a good one. Many people have said, as did the man in the shop, that the network coverage is poor compared to other networks. I can safely say I have never experienced any real problems with coverage, in fact there is only one pub ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of father_jack

    father_jack

    User recommends the product

    Advantages Advantages Good value calls, good customer service, some good handsets

    Disadvantages Disadvantages Poor WAP, below average network

    One2One was, at the start of last year, the network to be with. They were better than the competition in terms of call prices and in terms of the range of PAYG phones available- however, they are currently struggling to keep their edge… The basic concept: 30ppm for 1st 2 min/day 5ppm thereafter These call prices are still quite low, especially if you use you phone a lot during peak periods. They also are a lot simpler to understand that BT Cellnet's and Orange's. I think peak and off-peak times are out dated in our 24 hour society, so 121's price plan is a breath of fresh air. Vodafone's ... more
  • 35 of 35 Ciao users found the following review helpful
    Picture of ribena

    ribena

    User doesn't recommend the product

    Advantages Advantages Free voicemail

    Disadvantages Disadvantages Bad coverage, Cant text abroad, receving text messages took me 26 hrs

    I have just finished speaking to One to One on the phone and just had to let you know how utterly useless I find the network is in the East Sussex area. Firstly let me state the 3210 i have is great it is the state of the network that i am writing about. I have been with One2one for about 6 months on their pay as you go Standard Tariff. Out of all the plans I have tried the standard plan is the most reasonable and requires no service credit and you can get free voicemail the charges are listed below. Pay as you go Standard Plan Call charge 5p (After first 2 minutes of use per day) 5p per ... more

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