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We ordered 1000 flyers which arrived on time, well-packaged and, most importantly, a good quality print. I needed help in putting the order together on the website, as the double-sided A4 flyer folded into thirds was not an obvious option, as I needed to select 6 pages format. But the person on the helpline was very efficient and knowledgeable (although she spoke extremely fast, and I couldn't always keep up as she whizzed through the various options - but so would I, if that's what I do all day). After that everything went perfectly smoothly, and we were informed by e-mail about every step. We were given the option of upgrading our order in various ways, some of which we took up, and some of which we declined.
The whole process is dependent upon your confidence in producing the artwork - a very basic check for obvious errors is included in the price, and a more thorough check is optional for an additional price. But if you know what you're doing in the design stage, then using this company is a snap. The artwork can be e-mailed, or uploaded in various ways, so there aren't really any restrictions, and it seems perfectly reliable to have this printed without without the need for any personal contact or geographical proximity of the printer.
Overall, I think it's very good value for money and so I would recommend the company and their service.