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My opinion of Outdoormania

Advantages: Very helpful representitives and professional service
Disadvantages: Telephone lines close at 4pm.

Originally I was going to write this review to tell people how bad this company is, but after the way they handled the situation, I’ll rate them five star positive instead – I mean, I cannot be doing with gross incompetence but everyone is entitled to mak ...

yorkshireterrier 04.11.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of outdoormania.co.uk

Avoid at all costs! Terrible group of companies.

Advantages: None
Disadvantages: No customer service, Rage, Anguish

Avoid these jokers at all costs. Ordered some expensive walking boots on the Lets Hike website early in the morning. Boots were showing In Stock for Next day delivery, great I thought! How wrong I was. No dispatch notice and stock still Awaiting Allocatio ...

a55e55or 27.03.2013 · Read full review
Ciao members have rated this review on average: helpful
Review of outdoormania.co.uk

Slow service, non-existent communications. Avoid.

Advantages: Pretty cheap, but on par with others if you shop around
Disadvantages: No response on phones or emails, glacial-speed service

Avoid this company at all costs - even if they appear cheap. - They take weeks to send the order (nearly 3 weeks in my case, and even then only part of the order), despite claiming that all the items were in-stock and they send stuff the same day if or ...

TimmyRaa 15.09.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of outdoormania.co.uk

Complete Con Artists!

Advantages: NONE!
Disadvantages: Take your money and never refund it when you return items

PLEASE AVOID AT ALL COSTS!!!! I ordered almost £200 worth of skiing wear on the 26th January 2009 expecting the items to arrive within a few days, after all they do promise next day delivery on their website. By the time of my skiing holiday on the ...

Sinead1305 10.02.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of outdoormania.co.uk

Customer Service for Refund is 0 out of 10

Advantages: Quick delivery to me
Disadvantages: Terrible customer service and processing of refunds

I ordered some Craghopper ladies Kiwi trousers and had to return them for bad fitting. I returned the trousers the next day by Royal Mail and they have been signed for by Outdoormania. I have been waiting 2 weeks for a refund and none has come throu ...

pooletj 18.01.2010 · Read full review
Ciao members have rated this review on average: helpful
Review of outdoormania.co.uk