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Shoe store absolutely shocking customer service

Advantages: Absolutely none
Disadvantages: Shambolic treatment

We recently purchased a shoe store from furniture 123 for our sons Xmas, tragically my husband passed away very unexpected just days before we took delivery of this item ,we were all extremely upset and had a funeral to arrange . We only opened up the sho ...

Baltic57 10.01.2015 · Read full review

Review of Furniture123.co.uk

READ THESE REVIEWS AND THINK 6 TIMES BEFORE ORDERING!

Advantages: Attractive small dresser for tiny cottage
Disadvantages: Sent duplicate dresser, not ordered. Have not picked it up. Overcharged my account by over £120.

I ordered a small pine dresser ('Alicante'), just right for my tiny cottage. It arrived. Very complicated to assemble so paid someone to come and assemble it for me. (It took him 4 1/2 hours and he's a carpenter.) There are no grooves to prevent plates sl ...

gillsaxon 12.04.2012 · Read full review
Ciao members have rated this review on average: helpful
Review of Furniture123.co.uk

This review received a counterstatement by a party concerned

Ordered Furniture, What could go wrong?

Advantages: Fast delivery for stock items, good customer service if you use the right number.
Disadvantages: disorganised and sloppy.

I needed to get a bed / mattress, wardrobe,chest of drawers and bed side table quickly so I ordered from Furniture123 because they had items for next day delivery. When I ordered I immediately realised that I had missed the bit where you have to specify ...

Stewza 17.03.2011 · Read full review
Ciao members have rated this review on average: helpful
Review of Furniture123.co.uk

Please, stay away! Awful Company.

Advantages: NONE
Disadvantages: EVERYTHING

I have also uploaded my review to Trust Pilot and every other review site that exists. My initial order which said was in stock for next day delivery, never arrived and was informed would be delivered in 2 weeks, this eventually got extended to over 2 mo ...

cmartin322 02.08.2011 · Read full review
Ciao members have rated this review on average: helpful
Review of Furniture123.co.uk

Avoid - bad customer service, take money and leave you hanging

Advantages: Nice pictures
Disadvantages: Customer service, failure to deliver, keep money, don't return your calls

I bought over £1500 worth of furniture for my new flat from Furniture123 and gave them a 6 week lead time. I confirmed the delivery a week before and paid additional money for a Saturday delivery. On the day, no furniture arrived, no telephone call was ...

Alipri 02.06.2011 · Read full review
Ciao members have rated this review on average: helpful
Review of Furniture123.co.uk