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Victoria Plumb - I won't be bothering them again

Advantages: In theory, appear to have impressive range of products at reasonable prices
Disadvantages: DREADFUL customer service

...In case you don't have time to read my long-winded account below here is my summary: Based on my experience, I would describe Victoria Plumb as follows: Great website, appear to have good range of items, prices look okay, website very efficient at taki ...

sofeecee 25.09.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Plumb - victoriaplumb.com

BEWARE OF VICTORIA PLUMB!! WORST CUSTOMER SERVICE EXPERIENCE!! IT

Advantages: Can't comment haven't received it!!
Disadvantages: Can't comment haven't received it!!

...This is what I would tell a friend... I have had a terrible experience dealing with Victoria Plumb (VP). Twice a delivery has been arranged for the same order and twice they have failed to deliver. I made an online order on 26th June 2013 that apparentl ...

VictoriaAndrew 15.08.2013 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Plumb - victoriaplumb.com

Shockingly bad company - stay well clear!

Advantages: Nice website
Disadvantages: Appauling customer service, broken products, need I go on?

This company is absolutely hopeless. I am so mad that I am thinking about contacting Trading Standards and a TV programme who looks into this sort of thing. I, like a few others on here made the mistake of thinking they had an attractive website, had ...

fishsticks 02.11.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Plumb - victoriaplumb.com

Victoria Plumb; Shockly Poor

Advantages: Enticing web site and easy online payment
Disadvantages: Poorest service imaginable, simplest of order turned into 4-5 month saga

...This outfit "Victoria Plumb" are shockingly poor. I waited patiently for 2 months whilst Victoria Plumb obtained stock of the item they advertised on their web site and told me by phone was "...imminently due in stock...". Early Oct they took payment say ...

InMyExperience 20.11.2007 · Read full review
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Review of Victoria Plumb - victoriaplumb.com

Victoria Plumb - Customer Service

Advantages: None
Disadvantages: Very poor customer service, dubious product quality

...DO NOT WASTE YOUR MONEY I agree with all of the negative comments listed here and if I could, I would never again deal with Victoria Plumb. 2 years ago we ordered some products which eventually arrived after much chasing, normal excuses made by custo ...

poppysdad 08.01.2011 · Read full review
Ciao members have rated this review on average: helpful
Review of Victoria Plumb - victoriaplumb.com