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Victoria Plumb - I won't be bothering them again

Advantages: In theory, appear to have impressive range of products at reasonable prices
Disadvantages: DREADFUL customer service

...In case you don't have time to read my long-winded account below here is my summary: Based on my experience, I would describe Victoria Plumb as follows: Great website, appear to have good range of items, prices look okay, website very efficient at taki ...

sofeecee 25.09.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Plumb - victoriaplumb.com

BEWARE OF VICTORIA PLUMB!! WORST CUSTOMER SERVICE EXPERIENCE!! IT

Advantages: Can't comment haven't received it!!
Disadvantages: Can't comment haven't received it!!

...This is what I would tell a friend... I have had a terrible experience dealing with Victoria Plumb (VP). Twice a delivery has been arranged for the same order and twice they have failed to deliver. I made an online order on 26th June 2013 that apparentl ...

VictoriaAndrew 15.08.2013 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Plumb - victoriaplumb.com

KNOWINGLY DEFECTIVE ITEMS AND APPALLING CUSTOMER SERVICE

Advantages: None
Disadvantages: Knowingly supplied defective goods

Absolutely appalling customer service. Received internally damaged cupboard unit (the top door almost came off in my hand when I removed the factory applied shrink wrapping) which must have been ignored by their quality assurance people and was therefore ...

richardoni 13.03.2014 · Read full review

Review of Victoria Plumb - victoriaplumb.com

Absolutely DISGUSTING service. The worst ever

Advantages: Slick website. Empty promises
Disadvantages: Shocking service. Liars. Quick to take your money and slow to refund. AVOID

Ordered my bathroom in plenty of time for my plumber coming. Took several days to actually order as wouldn't accept online payment (I live in the Scottish Highlands and there is a surcharge for delivery). Several days of trying I manage to get someone to ...

bonka 15.02.2014 · Read full review

Review of Victoria Plumb - victoriaplumb.com

Dreadful

Advantages: none
Disadvantages: all in my review

Awful company Awful customer services Outrageous costs to return Items Outrageous Delivery charges Shoddy systems - charged 3 times for the same order - and had an absolute nightmare to get the funds back! All round one of the most unpleasant experie ...

crh88 03.12.2013 · Read full review

Review of Victoria Plumb - victoriaplumb.com