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WAS CHARGED 3 TIMES !!! Opodo is a website selling cheap flights. When I tried booking online, the website kept saying that my card wasn't working, so I tried 3 times in total until I gave up and... more

User Reviews

for Opodo.co.uk

Rating Summary based on 43 reviews

  • 5 Stars
    5
  • 4 Stars
    7
  • 3 Stars
    2
  • 2 Stars
    3
  • 1 Star
    26

Detailed rating

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  • Customer Services Support
  • How fast is this website?
  • Layout & Design
  • 2.3
  • 2.9
  • 1.8
  • 2.9
  • 2.8
  • 47 of 47 Ciao users found the following review helpful
    Picture of jo1l

    jo1l

    User recommends the product

    Advantages Advantages esae of use, quick delievery

    Disadvantages Disadvantages none

    Opodo.co.uk is a travel site set up by a variety of european airlines, including British Airways. Having taken the rather daring step to attend the wedding of a very good online friend in Pittsburgh the hunt was on for a cheap airfare to the US, matters were further complicated by the fact that my traveling companion - him of the dubious passport pic agreed that a trip to New York would be a great idea. With some trepidation I started to look for a cheap and I mean cheap flights. A search on Google came up with thousands of flight sites but most of these did not have the ability to check multi ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of gollygumdrops

    gollygumdrops

    User recommends the product

    Advantages Advantages Cheap and fast (the service, not me)

    Disadvantages Disadvantages Not guaranteed cheapest

    opodo - it reads the same upside down as it does right way up. I found this amusing. I should get out more. With Opodo I can get out more, because I can fly cheaper. Pretty good huh? OK so Opodo is just another on line flight search and booking site, but this one is brought to you by the good folk at British Airways, Lufthansa, KLM, and Aer Lingus amongst others. Why is this good? It seems that these full service carriers have overcapacity and rather than throwing it all out to the great unwashed they can offer cut price seats and hang onto the commissions they would have to pay third party ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of AlexNc

    AlexNc

    User doesn't recommend the product

    Advantages Advantages Hotels were booked

    Disadvantages Disadvantages disgusting customer support, unexpected charges at hotel check-in

    On this spring I’ve booked two hotels in Egypt with opodo.co.uk. I have mixed fillings about this booking system. First of all I want to mention that they have disgusting customer support. For any enquires that were sent using their web site, they have provided answers more than one week later or haven’t provided it at all. Also it is practically impossible to get answer for calls on the customer support phone number specified. All their phone lines are busy. You should be ready to listen for music during very long time if you will try to call them. Moreover they even don’t have 24 hours ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of Racky

    Racky

    User doesn't recommend the product

    Advantages Advantages Cheap but not worth the hassle

    Disadvantages Disadvantages Selling flights that they're not licenced to sell. Terrible customer service. No 24 hour helpline.

    READ THIS - Very important . I would never use opodo again after the trouble I had after booking a flight with them. I booked a flight from London to Kathmandu three months before travelling. I used an internet comparison site and the cheapest company for the flight I booked wasn't actually Opodo but I booked through Opodo because I (wrongly) trusted them. The day before I was due to travel they rang me up and said my flight had been cancelled (!!!). They said the only thing I could do was take a refund and try and find another flight. Obviously there were no other flights or not for less than ... more
  • 38 of 38 Ciao users found the following review helpful
    Picture of Dan_ep

    Dan_ep

    3 Stars Opodo no no 19/03/2005
    User doesn't recommend the product

    Advantages Advantages Lots of airlines, lots of destinations

    Disadvantages Disadvantages Never seems to come up with a good deal!

    I have had a lot of comments regarding this review, mainly defending Opodo and syaing its great! I still cant see why people rate it. See my recent experience at the end! I am a long serving internet flight booker and must have used, or at least tried to use all the major net booking services. I have just booked my latest holiday (cant wait!) and have once again found that Opodo's flight options were both indirect and expensive. The website is generally much the same as the others (eg Expedia, ebookers, lastminute..) but has its own niches. SITE DESIGN I am always attracted to Opodo as the ... more

Product information

for Opodo.co.uk

Product Details

Type Online Ticket Booking
Domain Extension .co.uk

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