Recommend
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| User rating | 88 Reviews |
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Community Quote
Bought a pair of Armani glasses for £270. Turned up - wrong prescription! Took them back & told to wait 5 days - no response - chased up but could never get in touch with the Bristol Cabot Circus... more
minkyone
Advantages great customer service in York branch
Disadvantages unable to produce undamaged frames or lenses
A Painless Experience
10/11/2009
Advantages Great service, good range of glasses
Disadvantages None really. The appointment was a little late I suppose
rosebud10
I CAN SEE YOU!!
10/02/2006
Advantages Great service
Disadvantages Camp baby sitter
Biggest mistake of my life
07/03/2011
Advantages EDIT - None what so ever.
Disadvantages Untrustworthy, incompetent or both. Permanent pain and discomfort despite denials and delusion.
claribella
Optical amazing!
28/10/2009
Advantages Amazing customer service
Disadvantages The equipment isn't as hi tech as other places
hellenmcneil
1/10/2011 12:24:41
What is the number or procedure for making complaints?
I have been supplied with glasses with the wrong prescription twice now. The staff in the Dundee branch are very unhelpful and I am no longer willing to deal with them, so I am trying to get a number for the head office to complain via them.
Question status
Open