Rating Summary based on 88 reviews
Advantages great customer service in York branch
Disadvantages unable to produce undamaged frames or lenses
Advantages Great service
Disadvantages Camp baby sitter
Advantages Amazing customer service
Disadvantages The equipment isn't as hi tech as other places
What is the number or procedure for making complaints?
I have been supplied with glasses with the wrong prescription twice now. The staff in the Dundee branch are very unhelpful and I am no longer willing to deal with them, so I am trying to get a number for the head office to complain via them.