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Member since:14.06.2009

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Optical amazing!

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28.10.2009

Advantages:
Amazing customer service

Disadvantages:
The equipment isn't as hi tech as other places

Recommendable Yes:

10 Ciao members have rated this review on average: very helpful See ratings
very helpful by (92%):
  1. TheHairyGodmother
  2. catsholiday
  3. Fiver29
and 9 other members
helpful by (8%):
  1. anonymili

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So after having an eye test at D&A and being scared off by the prices, I booked myself into Optical Express which is where Andrew gets his contacts from. The price of the eyetest was half the price of D&A (Ł15) to start with and if you purchased glasses afterwards then it would automatically be free.

The eye test didn’t seem as hi-tech or extensive as D&A and nor did the equipment seem as up-to-date but the optician was friendly, made conversation and was just a genuinely nice guy and whats more important, the test results came back the same as they did at D&A; I need glasses and I have a stigmatism.

The staff here are absolutely amazing and I can’t praise them highly enough. They were not only friendly and personal but they also couldn’t do enough to please me. There were four ladies in the shop and they were all helping me choose my frames and they were completely honest. I have a narrow face o everything that I tried on looked too wide. They ended up directing me to the children’s glasses even though they were a lot cheaper and I eventually found a nice pair from the kids range. They also baby sat my boys giving them pens and paper so they wouldn’t get restless whilst Andrew and I were trying glasses on.

The range of glasses isn’t as vast as D&A but there was certainly a lot to choose from. I tried on most of them and if it wasn’t for the fact that my head is super narrow then I’m confident I would have found a pair I liked in the womans range. As it was, I found a lovely pair that I liked in the childrens range and they were half the price of the womans glasses so that was a result. The womans glasses are a good price and they range from designer frames to the average cheaper glasses.

All in all this is a shop that offers a first class service and first class frames and lenses.

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Comments about this review »

hillhead 29.10.2009 20:14

I will keep this in mind. Good info : )

karimkha 28.10.2009 11:41

Good review x

StephenPhillips123 28.10.2009 10:56

Good insight.

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Review Ratings »

This review of Opticalexpress.co.uk has been rated:

"very helpful" by (92%):

  1. TheHairyGodmother
  2. catsholiday
  3. Fiver29

and 9 other members

"helpful" by (8%):

  1. anonymili

The overall rating of a review is different from a simple average of all individual ratings.



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