Substandard Phone Value
Feb 16th, 2004
Advantages:
wireless access, sync with computer
Disadvantages:
suffers from slow speed and bad design
Recommendable:
No
Detailed rating:
Look & Feel
Durability & Robustness
Battery standby time
Value for money
Range of features
more
 hawkida
About me:
Thirty, bored when not busy, I've found a lot of things to keep me busy.
Member since:09.08.2000
Reviews:42
Members who trust:4
Review rated by 24 Ciao members on average: very helpful
This review received a counterstatement by a party concerned
Read Comment
I am about to end my relationship with my SPV phone. I came late to the world of mobile phones but I found my first one so useful that I eventually upgraded on a freebie lock-in contract and wound up with a Nokia 7110. By the time I got it they were old hat, everyone had bought into the "buy the Matrix phone" hype and nearly everyone in the office already had one. What I liked about it was the ease of use of the features and I was suprisingly taken by Wap - especially once I found that you could see most basic sites via Google's wap website. Time passed and upgrade time came around again and I opted for another Nokia. I was sorely disappointed. The 3310 had less room for contacts and a pitiful space allocated to store text messages. I started to carry around my 7110 again and when upgrade time came around once more I ended my pro-Nokia stance and made a bit of a controversial move towards Windows. I was keen to get the SPV after friends had raved about it and I was pleased with my new purchase, even though it wasn't a free upgrade this time.
The pleasure didn't last. I was sorry to find that although the phone has a lot of features most of them are performed only adequately while others are really a bit useless. Take this for example: It was a great talking point when I compressed a movie file down and was able to play an episode of Buffy the Vampire Slayer to people in the pub by using the expandable card to store it, but it wasn't really a very useful feature - particularly as it was impossible to skip forward or back through the file. It was just a gizmo to show off and not really a must-have.
As a phone the SPV performs in a perfectly adequate manner. It makes calls, it takes calls, it
sends and receives texts and it has a good built in contacts manager that can be synced with outlook on your home computer. Only, the battery life is atrocious. It's flat after a couple of days on standby and flat is something you don't want this phone to be because that's the point where it loses its memory and needs resync to fix it. In terms of phones these days it's chunky and heavy. Fair enough given the features that are packed into it, but it is a consideration. The screen is large, but lengthwise more than widthwise. A flatter, wider phone design would probably have been better. There are a fair number of built in features on the phone, the most touted being wireless internet access. This is useful to a degree, but I found the browser to be extremely slow and really quite frustrating on pages that weren't specifically designed with a PDA in mind. Nobody wants to scroll from left to right and back again constantly and that is exactly what you'll be doing on this mobile for at least 80% of the sites out there. It's full colour browsing at a decent enough resolution, but it's so slow I barely used it. Perhaps just as well, given the data charges! Lots of people criticise Windows but I've always been happy with it as an operating system. As an OS for a portable device, though, it needs work. I'm really tired of the site of the "something's in progress" egg timer!
Another feature the phone boasts is an IR port. When I got the phone I spent a very irritating couple of hours painstakingly porting my numbers from my 7110 to the SPV. The SPV was not very co-operative. I know it was the SPV at fault rather than the 7110 because I often used to go online using a PDA and the 7110 as a modem through its IR port. When someone else tried to beam contact details to me it took a few goes as well. It has a bunch of inbuilt features like a calculator and so forth, but I never wanted to dig out the phone and use that, it was too cumbersome. Text input is severely limited by having to use predictive text, too, and the keypad buttons are needlessly small. Worse still is the on/off button. I thought I had a slightly dodgy phone at first because the button needed to be jabbed in really hard and held in place before it would do anything, but when I lost the phone and had a new one sent out under my insurance policy I found the replacement just as bad.
One feature I really did like on the phone is the ringtones - it will play any wav file at all as a ringtone or a text message alert. I found this a lot of fun to play around with and it made my own phone's ringing very obvious as nobody else was going to have the same sounds. The speaker volume was great as well, no complaints there. On the other hand, the phone ploughs a lot of power into this as a necessity while it throws a lot of the remaining power at the screen's backlight needlessly. It's no wonder the battery life was so poor! It's easy to change the background of the phone - it's referred to as wallpaper and works in a similar way to a desktop computer's background. What should have been given more support is the ability to totally rearrange what appears on the homescreen along with complementing background pictures. If you know how to work with XML and don't mind hacking around you can do this, but I was surprised at how few were made available. But then, the one I was using disappeared suddenly one day when the phone froze and I had to reset it. I never did work out what went wrong there and resyncing the phone didn't fix it.
I was aware when I bought it that my phone didn't have a built in camera. I was a little disappointed by this but didn't think too much of it at that point. The camera comes as a separate little module that clips onto the bottom of the phone. Unfortunately it seems like it was something of an afterthough as it required far too many clicks to take a snap after you attached the camera. It was too much hassle. In all the time I had the phone I took about five pictures and sent about 3 of them - one of those was an accidental picture of the inside of my pocket and I still wonder how I managed to navigate through all those screens by pocket alone! Talking of pockets... I really should have used the phone case that came with it - it wasn't a great design, it opened sideways with press studs. But not using it led to scratches on the screen and this is a screen designed to be looked at a lot. I'm disappointed the screen wasn't more durable, really.
The phone syncs with your computer via a cradle connected to a USB slot. It does this quickly and efficiently once you manage to get the darned thing into the cradle. It would sometimes slip in effortlessly and other times it would jam awkwardly and take a few attempts. On a more positive note, it would charge and sync at the same time rather than requiring a separate connection. It's not all bad news... Being able to access email on the move was very handy initially, although the cost of the data transfer and the increased levels of spam put me off it more and more as time went by. This is not a fault of the phone per se, but it did prevent me using one of the more useful features.
Initially the phones were supplied locked not only to Orange as a network provider, but also locked to prevent any non-approved software being installed. There are a few apps out there for sale, but the list isn't exactly vast. There are also some third party add ons but again, not that many of them. In order to install these it was necessary to hack around and unlock the phone yourself. Eventually Orange relented to some degree and let people do this in a more official way, claiming that it was a "developer" feature and the people unlocking their phones were doing it in order to test software they had written. I'm rather dubious as to how many of those unlocking it ever did anything of the sort. Among the software available there are Spectrum and Gameboy emulators but the keys required to use the game ROMs these require were too unfriendly for my tastes and although I downloaded things for novelty value I never used them. Overall I think that my expectations were not met due to early adopter syndrome. The phone worked, it did everything they claimed it could, but it did so sluggishly and in an unfriendly manner. A phone shouldn't frustrate like that and I'm happily moving on to the vastly superior PalmOS Handspring Treo smartphone.
The SPV has been updated - people buying now will be purchasing an SPV E100 or SPV E200. I can't speak to what improvements these bring, I've never seen one. I imagine they are faster, sleeker, generally better, but I don't trust Microsoft in this arena any more. Performing adequately isn't good enough when you promise so much more. I want a gadget that lives up to the hype better than this and I'd recommend anyone hold off on purchasing one until they can have a play and see it in action.
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17.01.2005 09:35
They sound really bad
31.05.2004 16:39
Although I do not know anything about this phone and very little about lots of the features you mentioned, I understood and found your review very easy to read which in my book is no mean feat - when the reader (me) has very little knowledge on the product, a well written review that does its job exceptionally well especially in your personal description of the features.
20.02.2004 21:09
I'm hoping to get the new version of this (E200) Orange should have resolved most of the problems with the earlier phone with this model. Great op! dave