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Home > Shopping > Offline Shopping > PC Retailers, Maintenance & Repair > PC World (Shop)
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371 Reviews

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My main recent purchases from PC world have been a laptop, a camera, and a set of speakers. I have never used their online service so my review is based purely on their store in Sheffield... more

User Reviews

for PC World (Shop)

Rating Summary based on 371 reviews

  • 5 Stars
    		25
  • 4 Stars
    		38
  • 3 Stars
    		54
  • 2 Stars
    		96
  • 1 Star
    		158

Detailed rating

  • How efficient was the service?
  • How good is their helpline/technical support?
  • How helpful were the staff?
  • How well informed were the staff?
  • Overall, how satisfied were you with the service?
  		• 2.3
  		• 2.3
  		• 2.3
  		• 2.2
  		• 2.1
  • 37 of 38 Ciao users found the following review helpful
    Picture of ross88guy

    ross88guy

    4 Stars PC world...an Employees view! 19/06/2006
    User recommends the product

    Advantages Advantages Huge amount of choice, competitive prices, friendly staff

    Disadvantages Disadvantages Lack of communication with head office, still sales culture.

    I have been looking at a number of reviews on PC world on this website and other websites and am inclined to agree with many of the points raised. I am an employee at a PC World store in the Midlands and hope that I can give an unbiased review on some of the good and bad points about PC world and How to respond to any problems you may encounter while you are shopping there. I accept no responsibility for any actions resulting from reading this material and my only aim it to argue the complaints raised on the Internet. This review does not reflect the opinion of DSG international! None of the ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of sosull

    sosull

    3 Stars Where in the world? Where do you think =) 15/07/2007
    User recommends the product

    Advantages Advantages Most staff do want to help you, decent price policy, generally well trained clinic

    Disadvantages Disadvantages Getting the right information and facts can be a lottery depending on who you get

    Being an ex employee for PC World, giving them over 3 years of my life, what can I bring to the table for you guys to read and learn about? Quite a bit I hope. Let's make this nice and easy by categorizing different bits and pieces. Disclaimer ---------------- Before I begin, however, I'd like to make the following known: Everything stated here is of my own opinion and not fact - unless stated. Some figures are guesses becuase I've been out of the company over a year or so and my memory isn't pin perfect. Additionally all views here are my own and not of PC World or DSG and finally... I take ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of jouk04

    jouk04

    5 Stars What a Wonderful World Review with images 07/07/2004
    User recommends the product

    Advantages Advantages Lots of stock

    Disadvantages Disadvantages The repair shop isn't cheap

    I see trees of green........ red roses too I see em bloom..... for me and for you And I think to myself.... what a wonderful world. I see skies of blue..... clouds of white Bright blessed days....dark sacred nights And I think to myself ....shit! me computers bust I’ll have to go to PC world.. PC world I think they’re great! If your like me and you don’t know THAT much about computers, but use one quite a lot, sooner or later it’s going to go wrong. It’s at this point that your going to have to look for someone to fix it. There are an abundance of small adds, in my local newspaper, and ... more
  • 30 of 30 Ciao users found the following review helpful
    Picture of Deru

    Level 6 Deru

    Member since 23/11/2003

    Reviews written: 145

    3 Stars The Nation's Favourite Computer Shop 23/03/2009
    User recommends the product

    Advantages Advantages Store layout, Convenience, Range of products, Lower Web prices for Collect @ Store

    Disadvantages Disadvantages Price of accessories and some items, Queues, Selection of certain items

    PC WORLD STORES PC world are the retail arm of DSG International group. They specialise in computing items but also sell, TVs, digital cameras, stationary and even office furniture. PC World stores are dotted around the country with stores often located in retail parks so many of them are as big as supermarkets. I have most frequently visited the stores in Croydon, Catford, Charlton and Old Kent Road, with Croydon and Catford being the most frequent. They usually have their own car parks (depending on location) and there’s usually a fair number of spaces which is good, as I hate having to look ... more
  • 80 of 80 Ciao users found the following review helpful
    Picture of Squiggles

    Squiggles

    3 Stars Better Staff Training Required 26/04/2001
    User recommends the product

    Advantages Advantages Spacious stores, vast stocks, inexpensive

    Disadvantages Disadvantages Very pushy sales staff, poorly trained

    I bought my current computer from PC World, and yes, I did get very good value overall but the staff seem to leave an awful lot to be desired! Let me explain! Before hubby and I set off, we did a quick reckoning of our finances and realised we would be looking for a good value computer, with reasonable specs at a cost of no more than £1000. PC World was recommended to us by a friend as having some of the best deals at the time, and being just a mile or so away, we decided to take a look. We were impressed with the layout when we first arrived, nice big signs pointed out the various departments ... more