Where in the world? Somewhere else, preferably.
0 of 6 Ciao Users found the following review helpful
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Advantages Helpline was very informative
Disadvantages Delivery painfully slow
This was my first and only experience with PC World.
I ordered a router from them on Tuesday 20th September. Their online ordering system told me that I had to choose a delivery date. The next available date was the following Tuesday 27th. Never before have I had to wait a week to have an item delivered.I was told that I would receive three emails - one confirming my order had been received, one confirming it had been processed, one confirming it had been dispatched. It wasn't until the Friday 23rd that I had an email saying the order was being processed - three days after the order had been placed. I can think of many online companies who would have sent the goods well before then.
Only yesterday - the 26th Sept, I got an email from PC World saying there had been a delay in the order and I'd have to wait another 5 days before it arrived. For my first order with PC World I would have thought they'd have made more of an effort. I cancelled the order yesterday and went through another company who dispatched the order within half an hour of it being placed - far more like it.I won't be using PC World again.
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27/09/2005
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Andy.mack 30/09/2005 10:40
As below
catrinaf 28/09/2005 12:45
See below
Soho_Black 28/09/2005 07:25
If you E-Mail Ciao on info.uk@ciao-uk.com, they'll get this moved for you.
HotBabes 27/09/2005 19:38
I haven't rated but if you let me know when its moved i will happily rate it then. x
If you want help moving the review just drop by my guest book.