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Where in the world? Somewhere else, preferably. 0 of 6 Ciao Users found the following review helpful
Rating from Lysander123 2 Stars ()

Advantages Helpline was very informative

Disadvantages Delivery painfully slow

This was my first and only experience with PC World.

I ordered a router from them on Tuesday 20th September. Their online ordering system told me that I had to choose a delivery date. The next available date was the following Tuesday 27th. Never before have I had to wait a week to have an item delivered.

I was told that I would receive three emails - one confirming my order had been received, one confirming it had been processed, one confirming it had been dispatched. It wasn't until the Friday 23rd that I had an email saying the order was being processed - three days after the order had been placed. I can think of many online companies who would have sent the goods well before then.

Only yesterday - the 26th Sept, I got an email from PC World saying there had been a delay in the order and I'd have to wait another 5 days before it arrived. For my first order with PC World I would have thought they'd have made more of an effort. I cancelled the order yesterday and went through another company who dispatched the order within half an hour of it being placed - far more like it.

I won't be using PC World again.

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Lysander123

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  • 27/09/2005

    Where in the world...

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Previous page Next page Page 1 of 2 | 1 - 5 out of 9 comments
  • COOOEEE 17/06/2007 17:42
    Rated this review as
    Off topic

    If you want help moving the review just drop by my guest book.

  • Andy.mack 30/09/2005 10:40
    Rated this review as
    Off topic

    As below

  • catrinaf 28/09/2005 12:45
    Rated this review as
    Off topic

    See below

  • Soho_Black 28/09/2005 07:25
    Rated this review as
    Off topic

    If you E-Mail Ciao on info.uk@ciao-uk.com, they'll get this moved for you.

  • HotBabes 27/09/2005 19:38

    I haven't rated but if you let me know when its moved i will happily rate it then. x

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