PC World (Shop)

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PC World (Shop)

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42% positive

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Review of "PC World (Shop)"

published 27/09/2005 | Lysander123
Member since : 27/09/2005
Reviews : 1
Members who trust : 0
About me :
Satisfactory
Pro Helpline was very informative
Cons Delivery painfully slow
not rated
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"Where in the world? Somewhere else, preferably."

This was my first and only experience with PC World.

I ordered a router from them on Tuesday 20th September. Their online ordering system told me that I had to choose a delivery date. The next available date was the following Tuesday 27th. Never before have I had to wait a week to have an item delivered.

I was told that I would receive three emails - one confirming my order had been received, one confirming it had been processed, one confirming it had been dispatched. It wasn't until the Friday 23rd that I had an email saying the order was being processed - three days after the order had been placed. I can think of many online companies who would have sent the goods well before then.

Only yesterday - the 26th Sept, I got an email from PC World saying there had been a delay in the order and I'd have to wait another 5 days before it arrived. For my first order with PC World I would have thought they'd have made more of an effort. I cancelled the order yesterday and went through another company who dispatched the order within half an hour of it being placed - far more like it.

I won't be using PC World again.

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Comments on this review

  • COOOEEE published 17/06/2007
    If you want help moving the review just drop by my guest book.
  • Andy.mack published 30/09/2005
    As below
  • catrinaf published 28/09/2005
    See below
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Product Information : PC World (Shop)

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Ciao

Listed on Ciao since: 12/07/2000