PC World > Reviews > GREAT DEALS AT PC WORLD

Author's product rating:   

Advantages:	Friendly service, very good offers
Disadvantages:	not alot but delivery can be slow, poor order tracking

Recommend to potential buyers:

yes

Full review

I started building a PC as a project last year and decided to take advantage of the offers in the component centre of PC world online over the Christmas period 2003 as I needed a hard disk and some DDR.

The choice was excellent and I found the site very easy to use. There were some great offers and I ordered the two items (a HDD and some DDR) on offer which were advertised as being ‘in stock’. I paid mid December but didn’t receive the parts until the end of January/beginning of February. I was offered a refund but I’d already been waiting so long that I was determined to get the parts from them at the prices I’d paid.

It’s understandable that there is a delay over Christmas and I received a response explaining that they were very busy over the Christmas period. The customer care people were as helpful as they could be. But I still thought that well over a month for items advertised as being in stock was a bit too much.

The items did however arrive well packaged and I have had no problems with them. The advantage of PC World that is applealing is that if there is a problem with anything it can be returned easily to a store, although I'll probably just buy from the store next time.