kate1900 4

kate1900

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Member since:22.03.2011

Reviews:1

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Terrible Experience

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23.03.2011 (25.03.2011)

Advantages:
close to town centre

Disadvantages:
tardy  inconsiderate staff

Recommendable Yes:

2 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. torr
  2. TheHairyGodmother

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Appointment - Sunday 20/03/2011
I had had a very unfortunate experience following the inconsiderate attitude of a member of staff who showed little interest in her work. She turned up late and ignored the picture I had brought with me and coloured my hair (foils) without a proper consultation. The results were yellow and orange in a patchwork quilt effect. This is going to take time and money to put right and the initial costs was £115.00. I have had to take time off work as I was too embarrassed to go to work with such brassy hair and avoided my other social committments.

I am hoping that the salon is going to be able to put this right but have contacted other hairdressers. I have had one appointment at Pkai in an effort to undue the damage but although it has toned down the orange hues my hair is still a very yellow colour and very unflattering.

Update - 23/03/11 had an appointment with the owner Kai today who hopefully can correct the colour tomorrow - fingers crossed!

Update - 25/03/11 Kai has made every effort to sort out his stylists work and I have another appointment in two weeks time.

It's great when your concerns are listened to and addressed . Have upped their rating from a 1 to a 4.

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Product Information »

Product details

Type Hair Care
Genre UK Hairdresser

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This review of P.Kai Hairdressers has been rated:

"somewhat helpful" by (100%):

  1. torr
  2. TheHairyGodmother

The overall rating of a review is different from a simple average of all individual ratings.

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