Packard Bell (Shop)

Community images

  • Packard Bell (Shop)

Reviews - Packard Bell (Shop)

> Show product information

How efficient was th...
How good is their he...
How helpful were the...
How well informed we...
Overall, how satisfi...

User reviews

Filter by
Review type
  • standard reviews (28)
Product rating
  • (3)
  • (4)
  • (3)
  • (3)
  • (15)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Not for me

“Be careful Heres why”

published 02/01/2001

ProLook of the machines

ContraEverything else

I have never purchased a computer from Packard Bell and never will, basically because I know not too. I have had a number of problems with other peoples packard bell machines though (I used to be a computer technician) and the people with the problems have all had a valid cover plan. So you would...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Excellent

“Redressing the 'Bell'ance”

published 02/03/2003

ProGood reliable system, Easy to reinstall

ContraNo Windows disks

Well after reading several different opinions of Packard Bell on here one thing seems certain, that being that they are a poor company, poor systems, poor customer support and so on. However, my own experiences with my Packard Bell system has been rather good so I have decided to try and redress...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Good

“No bad problems”

published 20/01/2001

ProAvailable on the high street. Lot of free software

ContraVery hard to upgrade. No actual OS disc

On the whole I have been pleased with Packard Bell, but having said that I would not but another. I have a PB Club 40, purchased in October 1998. It has a Cyrix M II 300mhz processor, with onboard sound and graphics card and a 56K modem. It had 32mb ram, this has been upgraded by myself to 60mb...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Not for me

Prolooks flashy

Contratoo many to list

Packard Bell do nothing more than manipulate ill informed people, selling them way more than you will ever get. The computers themselves are aimed at first time users and so the most vulnerable customers as well as helpless parents around christmas who don't know any better. To be frank in my...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Satisfactory

ProNot a lot!

ContraPoor customer care, awkward designed case

We have owned a Packard Bell PC for almost five years now. Yes, that is very old, but as I had a new computer 2 or 3 years ago, the old Packard Bell was never needed for anything more than word processing. It was a Intl 486, 66MHz processor, originally with just 4Mb of RAM and a 512Mb hard disk...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Super

“Reliable PC's”

published 11/11/2000

Proreliable

ContraNone

Reliaility and quality make P.B. a system to be reckoned with. I have a Packard Bell PC which I bought 18 months ago and have found the system to be reliable and trouble free. I have previously bought systems fro other lesser name retailers and always experienced serious problems with them. With...

> Read review

Did you find this review helpful? Yes 0

Not for me

ProGood computers

ContraPoor customer service, patronising staff

I am more than pleased with my Packard Bell computer however I am not happy with their level of customer service. I recently required some technical advice from them regarding the restore disk they supplied with my PC. I was referred by them to the point of sale (PC World). They in turn referred...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Not for me

“The Highway men”

published 17/09/2000

Proits a well known brand

ContraCustomer service is very poor

Packard bell customer service? Dont make me laugh. Go to their UK web site and there is absolutley no mention of my model the club 88 despite the model being advertised in national newspapers and TV. The spec of the PC is low. Most of the software we got with it will never be used, I mean GCSE...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Satisfactory

“packard bell my a#s#”

published 24/09/2000

i could well believe the multi rich big firm PB have put quite a no of people in hospital due to stress on more than a few ocasions,let me tell you.Recovery discs....recovery discs my shorts.How can such a big firm like PB allow consumers to part with their hard earned cash,and supply them with...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Not for me

“Dont Even Go There”

published 09/04/2001

ProNot many. It works occasionaly, and providing you ...

ContraBad design make upgrading and the frequently neede...

The Falcon Writes... Do not buy a Packard Bell PC. It is really that simple. I have owned three, from a 386 many years ago to a PIII 400Mhz last year, and the quality of the products, the workmanship, the customer service, and the company in general has gone from bad to worse. Let me try to...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Not for me

ProNone .. other than expensive foot-rests

ContraEverything ... just don't buy one

Packard Bells .. hmmm .. where do I start? Just don't buy one! They (and almost ALL branded PCs you see in Dixons, Comets, Currys et al) are all over-priced and way way under-specification for the market. I used to work for a company providing the helpdesk support for John Lewis stores. Packard...

> Read review

Did you find this review helpful? Yes 0

Not for me

Pro...

ContraJust read the op

Packard Bell are terrible and it really pisses me off, so to vent out my aggro, and earn 10p in the process I wrote a short (and admittedly rubbish) poem. Well here, maybe somebody will like it... Packard Bell are a load of shit, The sales rep is a fucking twit, I bought a PC, it sux bad style...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Not for me

“Avoid at all costs”

published 18/01/2001

ProPretty cases

ContraWhole PC apart from the case

Anyone here who reads this post and decides not to buy a Packard Bell will thank me. Dixons and PC World (Same company) sell these PC's because of the huge mark-ups on these machines. People go into these shops because they are well known and people thing they can trust them, but they don't know...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Super

ProReliable computer, easy to use and install program...

ContraOnly 3 Meg of hard drvie space fills up quickly

Having just looked at all of the other comments on Packard Bell I was very inteested. Everyone else seems to have had awfully bad experiences, although I have to say that having had my computer for three-and-a-half years, I have almost no problems. I say almost, a year ago my computer was struck...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

Good

“Once bitten twice shy...”

published 09/09/2000

ProEasy to find on the High Street.

ContraUnderspec and overpriced.

If everyone had a friend or colleague who knew PC's then Packard Bell would get very few sales through the High Street outlets. Only the newbies and the naive buy these machines to my personal knowledge. Overpriced, old specification machines advertised as state-of-the art, pushed by sales staff...

> Read review

How well informed were the staff?
How helpful were the staff?
How efficient was the service?
How good is their helpline/technical support?
Overall, how satisfied were you with the service?

Did you find this review helpful? Yes 0

1 2