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I knew nothing about PDAs when I bought my Palm M515, so was a bit nervous about getting it set up, but the installation disks are easy to understand and I got it working! I love the fact I can check out Word documents and Excel files and the note function is really useful. There is so much stuff on the web to help with this product that even a novice (me!) can work out what to do & get hold of great free stuff, too. My one disappointment is the battery. Sometimes it'll last for a full week. Other times - usually when I'm miles from home on business with no charger - it dies in a day. Yet my usage is fairly constant. Palm's response on this was that it's a "product feature" and that a "hard reset" (i.e. erasing all your data and re-installing) was the only answer. Very scary. I think it fixed it. But now it's let me down, it's hard to trust it again... So, if you want a great PDA and are prepared to carry a charger, then this little guy may be just what you're looking for.
Welcome to Ciao! Don't be disheartened by the ratings - they're always a bit low when you start! Try adding a bit more information, and i'm sure people will rate more highly. If you update it, let me know and i'll gladly re-rate