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Not for me

“DPD / Parceline / Farcical”

published 08/08/2008

Procant think of one - wait - names short enough to r...

Consdont seem able to deliver which is a shame for a d...

Recently ordered my upgrade phone from 3. This was another story to be written another time - im still sore from making myself understood..... Eventually settled on a shiny new handset but as it was a saturday it would be tuesday before it arrived - as im in northern ireland i asked the...

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Super

ProQuick tracking. Helpful customer services.

ConsDelivery timeslots suit businesses.

Parceline are now known as DPD and have vans with a simple red and black logo on them. I have been using them for years as I run a small business and have both suppliers that send items to me and have used them to send items out to customers too. With the amount of parcels I have sent, there will...

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Excellent

ProThe most technology of any courier

ConsThe drivers are only human

Alternative title is "How to get your parcel with unnecesary tears or inconvenience" - this guide is primarily desgined for Parceline/DPD but most of the information stands true for all national courier companies. * Hi, I have been a Parceline/DPD franchisee for over 10 years now. I am not...

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Satisfactory

ProThe tracking is at least truthful!

ConsThey don't deliver when they promise, poor call ce...

Ok, so I am the first to write an opinion on this courier and as you may already have guessed by the title, I’m not particularly impressed! I’m not going to prattle on about the services they ‘promise’ to offer in this opinion, if you want this kind of information, then...

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Super

“A few Parcelines”

published 28/08/2006

Promany different services

ConsGeared up for businesses

Reading the other reviews on this site about Parceline I relised that many many people are not happy with this company, though many of the reviews are from a few years ago, I feel I'm in quite a privaliged position here as I have worked for them for three years and have also been an occasional...

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Not for me

ProUse their webtrack facility to confirm that they'r...

ConsI have to work for a living which is incompatible ...

Parceline have clearly invested a lot of money in technology to track packages, however when it comes to the simple things like, say, being able to deliver at reasonable times for working folk, and basic customer services then it all falls apart. A couple of days ago I ordered a new phone through...

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Good

“On The Line”

published 30/06/2007

ProNever had any problems with them delivery wise

ConsLeave rubbish in my road

What's the first thing that strikes me about the name of this company? Embarrassingly, it's that for some reason I find a similarity between Parceline and porcelain. Don't ask me why, but it's just what came to my head instantly when I heard the name of the company. In fact, for a while I was...

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Not for me

ProThey function in the capitalist market place to th...

Cons...but the detriment of their customers!!!!

I work for a company in the City and I was unlucky to have my first experience of Parceline the other day. I had relieved our receptionist as is usual when her time to return home arrived. At around 18:30 hours the doorbell rang and I automatically opened the door (which is situated about 5...

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Not for me

“Infuriatingly Incompetent”

published 18/03/2008

ProNone

ConsEverything

In my experience parceline have been overwhelmingly incompetent. Most recently I opted for their next day delivery service, but it is now 7 days later and I have nothing. It all began when the parcel was apparently delivered to my address, but no calling card was left, meaning I had to contact...

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Not for me

Pronone

Consbad customer service, rude

I was "forced" to wait between 8.30am to 6pm on Tuesday, like most other "victim". I have heard about how horrendous Parceline service is from other people. Nevertheless, I have no choice but to use it as the company I bought the goods from has apparently used the aforementioned courier to...

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Not for me

ProN/A

Consrude costumer service, no call backs from them, no...

AVOID PARCELINE!!! I ordered surfing equipment and the shop choose parceline. After the first days, the tracking showed that it went to a hub and the packet is in transit (forwarded to my city). 7 days later still the same status - I called already International department and some depots where...

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Not for me

ProOnline tracking service

ConsFalse information on the online tracking service, ...

I have had the displeasure of dealing with Parceline after ordering 500 photos from an online photo processing shop. While the courier did arrive on the next working day (as stated) the problem arose that I was not in to accept the package. They left a calling card, which I expected would have...

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Not for me

“Not so sorry we missed you.”

published 05/05/2007

ProTracking, you can see how bad they are.

ConsSlow, Poor systems, Lack of customer service, when...

I buy a modest quantity of goods online. In the last six months four of these transactions have involved Parceline. Only on one of these occasions has Parceline managed to deliver the goods without problem. Of the other deliveries, one went missing altogether, never to be seen again. On the other...

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Not for me

Pro--

ConsDoes not favour people who work Monday-Friday, 9-5

I have ordered from two companies over the last couple of weeks who have unfortunately used Parceline and I'm not impressed with their level of service for people who work during the week. My first experience of Parceline invloved having to change my address from home to work when I missed the...

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Not for me

ProI know all about today's news after being on hold ...

ConsEverything possible. Lying, unprofessional, untrus...

Argh! I'm absolutely appalled with parceline, they're (based on this experience) the most unreliable, unhelpful, disgrace to the profession of couriers i have ever had the misfortune of having to put up with!!! I was told my parcel would be delivered today, i even received a text message from...

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Product Information : Parceline

Manufacturer's product description

Ciao

Listed on Ciao since: 03/09/2001