Review of "Parceline"
DPD is for you if you don't mind them:1. Not ringing the doorbell - just putting a failed delivery note through the letterbox (that's what happened to us - Sept 2008).
2. Charging you for redelivery! That failed delivery note states that, for example, a weekday delivery before 10.00 a.m. will cost you £11.75; a Saturday between 9.00 a.m. and 1.00 p.m. will set you back £11.75.Redelivery is free - if you are prepared to stay in for 12 hours, on a weekday, from 7.30 a.m. until 7.30 p.m., waiting for delivery. How you'll laugh if at 7.25 p.m. you see a failed delivery note and they never rang the doorbell...
3. When I complained, I was told that the driver must have rang the doorbell. I guess that makes me a liar, then. What great customer service!Combine '1' with '2' and you have a recipe for increasing revenue - not that I am suggesting that that is what they were up to. Probably just in a hurry and assumed no one was in, or incompetent.
Product Information : Parceline
Manufacturer's product description
Listed on Ciao since: 03/09/2001