I have been a Pearl customer for over ten years now and have to say that over the years the quality of service has declined. Initially when I took out policies with them, someone came out to speak to you then you made your payments monthly and that was it. Now whilst I do see the need to ... Read review
I have been a Pearl customer for over ten years now and have to say that over the years the quality of service has declined. Initially when I took out policies with them, someone came out to speak to you then you made your payments monthly and that was it. Now whilst I do see the need to update your financial matters regularly I detest pressure from company reps.
I have to say that they have got to the point of making me decide never ... ...The final straw was when they wanted to come out to see me about a week before Christmas, apparently to give me some important advice about my policy, I challenged the Secretary who had phoned me as to what that information was. I told her that being so near to Christmas I just couldn't spare the time. She informed me that I could not be given this info over the phone.
I decided to wait a couple of days and I telephoned my local office ... more
I have been a Pearl customer for over ten years now and have to say that over the years the quality of service has declined. Initially when I took out policies with them, someone came out to speak to you then you made your payments monthly and that was it. Now whilst I do see the need to update your financial matters regularly I detest pressure from company reps.
I have to say that they have got to the point of making me decide never to take out any future business with the Pearl. The final straw was when they wanted to come out to see me about a week before Christmas, apparently to give me some important advice about my policy, I challenged the Secretary who had phoned me as to what that information was. I told her that being so near to Christmas I just couldn't spare the time. She informed me that I could not be given this info over the phone.
I decided to wait a couple of days and I telephoned my local office and asked to speak to the chap who was going to be giving me this apparent information. When I finally managed to speak to him he had to admit to me that in actual fact he had no info for me, that it was just a way to get into the house to do a financial review and obviously try to sell me something or other. I was furious. Last week I received the same call again from a Secretary at the head office telling me that there was important info about my policy. I just told her straight, that I didn't want anyone coming out under false pretences.
I would not recommend anyone to this company in light of this.
MotherLove 06.04.2001
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Quick review of Pearl Assurance plc
I recently had a pay out for my Grandson's policy -a total disaster with a massive loss from my investment for him.
As a consequence I have surrended two other policies and will be investing the money in a building society on behalf of my other grandchildren. No profits have been paid out for years. But do the staff partake of these massive bonuses one hears about?
My advice would be not to even think about this company for investment.
Morton ...
mortonjoynes 22.08.2007 (19.08.2007)
Ciao members have rated this review on average: helpful Review of Pearl Assurance plc
Quick review of Pearl Assurance plc
Like another reveiwer, I also took policies out for my son's but when the first matured this week it was a total loss. This was sold to me ten years ago as a 'Saverplan' but it has lost money and the actual figure I received was £300+ less than I had paid in. Pearl are not interested, do not answer letters, return phone calls or give requested information. My sons have lost out but I bet staff and managers at Pearl HAVE NOT, DO NOT TOUCH THEM!!!!!! ...
JohnMM 04.07.2008
Ciao members have rated this review on average: helpful Review of Pearl Assurance plc
Having been a Pearl customer for over 30 years, the service has declined to nil since the sale of the Pearl to the Australian company AMP.
This is the only company I have come across in recent years that will not accept payment via it's local representative for car insurance when due and will not provide a receipt for payments made.
This was a good company when it was the Pearl but has been ruined by an Australian company who just won't listen ...
isboss 03.02.2001
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Ciao members have rated this review on average: somewhat helpful Review of Pearl Assurance plc
Advantages: There are none Disadvantages: Too many to list here.
...way through my investment period Pearl decided to alter the way my fund was being invested. This was due to the fact that the stock market had crashed and they felt it prudent to protect my investment from any future falls. Basically they kept my funds in the stockmarket during the 'crash period' then took them out so that the fund was not able to enjoy any of the turnaround that occurred over the next 5 years. My fund had now been reinvested in'safer' ... ...of this Pearl cancelled all yearly bonuses that 'with profits policies' had previously enjoyed and also gave no termination bonus. I would strongly advise anyone who is considering investing with this company to go else where, they are charlatans, fraudsters and liars. The full details of this statement and the letter I sent to the Pearl can be acquired by contacting me. ...
rippedoffbypearl 21.11.2006
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Ciao members have rated this review on average: somewhat helpful Review of Pearl Assurance plc
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Advantages: Reasonable premiums Disadvantages: They are reluctant to pay out
We have been careful drivers for many years, and when our policy was up for renewal with our previous company, a friend was working for Pearl and as their benefits were seen on paper were excellent, we decided to insure our home and both of our vehicles with them.
Along with our custom came a full no claims bonus, as neither my husband nor I have had any accidents or needed to claim on any of our previous policies.
This wonderful package sounded just too good to be true, and in essence it was.
It included recovery of your ailing vehicle to your home or to a garage of your choice, as well as several other benefits.
Over the next 10 years, we continued our cover with them whenever we changed our vehicles. We have and had always paid our insurance premiums in full and always on time.
Early last year we were fortunate to have ...
