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The dealer offered a replacement without any quibble but I thought I would contact Philips as I was reluctant to accept a replacement without understanding what went wrong with the set.
To further explain, I have Sky and as you may already be aware the Sky menu is static and I ... Read review
Advantages: Brilliant picture and outstanding appearance Disadvantages: No assurance on how long it will last
...I thought I would contact Philips as I was reluctant to accept a replacement without understanding what went wrong with the set.
To further explain, I have Sky and as you may already be aware the Sky menu is static and I asked Philips if leaving the Sky Menu on screen for a long time could have caused this problem.
Philips could not say or elaborate on this and when I further asked how long an LCD screen could be expected ... .../>
As Philips themselves do not know the expectancy of this model I have decided not to accept a replacement and have gone for a convential widescreen telelvision until the LCD models are more fully tested.
This is only my personal view on this particular model and although I could have been just unlucky I would advise anyone who might be thinking of buying this Philips 30" LCD to ask as many questions regarding their ... more
I purchased this television on 15th Nov 2003 and was over the moon with the outstanding performance it gave.
It was very easy to install and with it's slim line appearance it looks great in any room. All went well for 2 weeks, when the screen went blank.
I don't know whether we were unlucky and had purchased a rogue model or is there something not quite perfected with this model.
The dealer offered a replacement without any quibble but I thought I would contact Philips as I was reluctant to accept a replacement without understanding what went wrong with the set.
To further explain, I have Sky and as you may already be aware the Sky menu is static and I asked Philips if leaving the Sky Menu on screen for a long time could have caused this problem.
Philips could not say or elaborate on this and when I further asked how long an LCD screen could be expected to last, the customer service person said it was unknown as they are just newly out on the market.
As Philips themselves do not know the expectancy of this model I have decided not to accept a replacement and have gone for a convential widescreen telelvision until the LCD models are more fully tested.
This is only my personal view on this particular model and although I could have been just unlucky I would advise anyone who might be thinking of buying this Philips 30" LCD to ask as many questions regarding their durability as I don't think anyone knows and time will tell as to how they will stand up to regular use.
I will be sorry to see it go as I was so impressed with the quality of the picture but at the end of the day, I did not want to have a television that had to be replaced every 2 to 3 weeks.
It was also pointed out to me that these LCD televisions cannot be repaired and anyone buying one would be advised to take out an extended warranty as it is a lot of money to spend if they are not going to last beyond a year which is the normal warranty.
