Home > Finance > Services > Property & Real Estate > Removal & Storage > Pickfords International
No image available
User rating
User rating User rating
14 Reviews

Community Quote

They say you only find out how good a company is when something goes wrong. Based on that my opinion is that Pickfords is an awful company, and I would never deal with them again. I moved house... more

User Reviews

for Pickfords International

Rating Summary based on 14 reviews

  • 5 Stars
    3
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    2
  • 1 Star
    8

Detailed rating

  • Care taken with possessions
  • Competitiveness of charges
  • Service efficiency
  • Value for money
  • 2.3
  • 2.5
  • 2.5
  • 2.2
  • 46 of 46 Ciao users found the following review helpful
    Picture of borntoloaf

    Level 5 borntoloaf

    Member since 14/11/2001

    Reviews written: 54

    User recommends the product

    Advantages Advantages Reliable, trustworthy and reputable firm

    Disadvantages Disadvantages Used agency staff on the delivery stage (see op)

    Now don’t get jealous karenuk, tange, seagulls lost horizon and you other Ciao Dr Who addicts, but I have a huge Dalek collection, and next to my mistress, they are my pride and joy. Not even my Son, who’s a brainwashed Dr Who fan, gets to touch them. I even have a two handed Davros before the company, Dapol, realised that Davros only has one hand, and had to withdraw the entire range and make new ones. So, who was I going to trust when we moved from Woodbridge to Aberdeen? GET MY GUN! Well being ex army we’ve moved around a lot and have some experience of removals crew. We’ve gone through the ... more
  • 70 of 71 Ciao users found the following review helpful
    Picture of Shufflebum

    Shufflebum

    User recommends the product

    Advantages Advantages Polite, efficient service

    Disadvantages Disadvantages Confusing insurance form

    Moving house is listed as one of the ten most stressful things that can happen to you in a lifetime, along with the death of someone close to you, divorce and marriage (and amputation of your pussycats leg a week before your move!). Imagine the situation…your husband leaves the country for four months, meanwhile you sell your house and have to organise how to store all your junk (and we seem to have a lot of it) so that it can be moved to your new house (which you have yet to buy!) once the other half reappears. One of the most time consuming parts of the moving process is choosing how to move ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of salcin0

    salcin0

    User recommends the product

    Advantages Advantages Polite, Prompt, Competitive, Careful

    Disadvantages Disadvantages Additonal items expensive

    I moved house in May 2004 and having shopped around for local removals firms decided on Pickfords. I had requested quotations from a few firms but Pickfords were the only ones who offered to come out and visit the house in order to give an accurate quotation. Initially they weren’t the cheapest quote but when I phoned to say that obviously moving is an expensive time and our decision on who to use would be based on removal price they managed to shave a substantial amount off the price. I was told that the removals van would arrive at 9am on the moving day. Moving day arrived and two guys plus ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Tiniii

    Tiniii

    User doesn't recommend the product

    Advantages Advantages Average quote, prompt delivery of removal boxes. Friendly, efficient employees delivering.

    Disadvantages Disadvantages May as well have been burgled! £500 out of pocket for damaged items. Disgusting customer service

    Almost exactly a year ago we payed Pickfords a good bunch of money to move from Northern Ireland to Cornwall. Initially, we were quite impressed. Reasonably competitive quote, removal boxes arrived promptly, and Pickfords were able to adjust the removal date according to the delays we experienced due to the delayed sale of our old house, as well as the purchase of the new home. We decided to pay an additional amount to have fragile items transported to our new home. On the day of the move, packers who were as efficient, pleasant and trustworthy as burglars came into our house, breaking several ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of alexw11

    alexw11

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Many

    International move. AP were supposed to provide full packing/moving/unpacking/insurance. Men arrived 3 hours late. Couldn't contact anyone who would tell us what was going on. When men did arrive we were given no reasons and they had no packing boxes/materials so they had to go off again to get them. We wondered if we'd ever see them again. Sloppy packing - items not properly wrapped; clothes thrown into boxes. At the destination the crate containing everything had been crushed. Yes, every item was damaged in some way. The men would not enter the premises to put the items in place. They would ... more