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Reviews - Pickfords International

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Excellent

Reliable, trustworthy and reputable firm

Used agency staff on the delivery stage (see op)

Now don’t get jealous karenuk, tange, seagulls lost horizon and you other Ciao Dr Who addicts, but I have a huge Dalek collection, and next to my mistress, they are my pride and joy. Not even my Son, who’s a brainwashed Dr Who fan, gets to touch them. I even have a two handed Davros before the...

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Excellent

Polite, efficient service

Confusing insurance form

Moving house is listed as one of the ten most stressful things that can happen to you in a lifetime, along with the death of someone close to you, divorce and marriage (and amputation of your pussycats leg a week before your move!). Imagine the situation…your husband leaves the country for four...

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Excellent

Polite, Prompt, Competitive, Careful

Additonal items expensive

I moved house in May 2004 and having shopped around for local removals firms decided on Pickfords. I had requested quotations from a few firms but Pickfords were the only ones who offered to come out and visit the house in order to give an accurate quotation. Initially they weren’t the cheapest...

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Not for me

Average quote, prompt delivery of removal boxes. ...

May as well have been burgled! £500 out of pocket...

Almost exactly a year ago we payed Pickfords a good bunch of money to move from Northern Ireland to Cornwall. Initially, we were quite impressed. Reasonably competitive quote, removal boxes arrived promptly, and Pickfords were able to adjust the removal date according to the delays we experienced...

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Not for me

None

Many

International move. AP were supposed to provide full packing/moving/unpacking/insurance. Men arrived 3 hours late. Couldn't contact anyone who would tell us what was going on. When men did arrive we were given no reasons and they had no packing boxes/materials so they had to go off again to get...

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Super

“Why Pick Pickfords?”

published 16/09/2000

I have moved more times than I care to remember and like most people I have many stories to share and they are always pretty horific in one way or another. However, I am going to recommend Pickfords for one reason and one only. If you want a trouble free move, no breakages, everyone turning up...

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Not for me

“pickfords be very afraid”

published 04/03/2008

still trying to think of one

insurance waist of time

well things are still the same at Pickford's i have been waiting for two months for them to deal with my claim i ring time after time and are promised people will call me back but my phone lays silent i have had three broken ornaments one broken lamp four phones and one Bose remote control...

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Satisfactory

“unsympathetic and expensive”

published 04/07/2007

they have a website but don't be fooled by their o...

far too expensive

following my separation from my partner, we had to sell the 4 bed house we had bought for ourselves and our two children. I subsequently bought a small flat for myself and my young son (my ex rented a flat with our daughter) and we split our belongings between us.I organised removal to my new two...

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Not for me

published 14/10/2007

very very bad. They miss quoted then made us pay more. would not accept there error even thou we proved it. cost us a lot of money. never use Pickfords, they lie cheet you out of money then hold your goods till you pay wjhat they want

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Not for me

Initially nice polite people

Bad service, Inconsiderate, Disrespectful, Disfunc...

We chose Pickfords because a.their price was not far out of the competitors, b. the lady who approached us was very nice, c. because was a name we were used to see so though they would be reputable. Ended up being extremely expensive with all the hidden costs+ poor service+ damages into ANYTHING...

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Satisfactory

National

Patchy service

We are just about to move again and I needed to choose a firm to shift our stuff. Pickfords were not on the shortlist for the following reasons: Our last move was 4 years ago and we chose Pickfords because I was being relocated and so cost was not an issue. (Had it been then I would include the...

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Not for me

None

Cowboys. STay well clear!

We had moved from AUstralia to the Uk a few years ago with Allied Pickfords. It wen tokay, so we selected Pickfords for our removal back home, even though they were slightly more expensive than others. Packers arrived late and kept on wandering off for breaks: 2 1/2 hours of breaks on a 7 1/2...

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Not for me

“Be extremely cautious”

published 22/04/2009

None really

you need to be cautious at every step or will get ...

The move coordinator was extremely cheeky. She coerced me into sending a acceptance (by email), whilst a) a move date was not confirmed, b) i had not completed the payment (therefore did not yet takeup the cancellation waiver). But when i dropped the deal, she treatened me to pay the cancellation...

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Not for me

None

Insurance policy doesn't pay out

They say you only find out how good a company is when something goes wrong. Based on that my opinion is that Pickfords is an awful company, and I would never deal with them again. I moved house in April. On delivery, the Bristol branch of Pickfords broke the base of a wardrobe, tore all four...

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Not for me

published 21/09/2008

I would NEVER EVER use this company again. We shipped our household effects from Malacca, Malaysia to the U.K. On delivery we found every packing box had been rifled and items, small enough to be easily concealed, had been stolen. The money value was not the thing. It was the heartbreak of items that had intrinsic value to us being stolen. This asshole company accused US of stealing our own things this despite the packing boxes having been stuffed with old copies of the Malaysian 'Star' newspaper. Am I telling the truth? I invite Pickfords to sue me for slander if they feel aggrieved with this review.

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