mark313 1

mark313

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:14.02.2012

Reviews:1

Quote-start

would not use again or recommend

Quote-end
14.02.2012

Advantages:
the photographer hiself was amazing and patient with our children, he took awesome pictures

Disadvantages:
incorrect images received on dis (some 1 elses child not mine)

Detailed rating:

Value for money

Speed of processing

Efficency & Reliabilty of service

Customer service

Postage & Packing

4 Ciao members have rated this review on average: not helpful See ratings
somewhat helpful by (25%):
  1. kevin121
not helpful by (75%):
  1. cath_del
  2. AnneLorraine1
  3. angelboouk123

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+
had for £200 a selection of photos,disk & large canvas. the canvas arrived and was a poster attached to cardboard and the cd images were of some one elses chidren not mine! i called them and it took over 6 weeks to get my images on disk, the replacement arrived and i thought id check it, to discover i have a blank cd this time. i called and and was told "thats funny we check our disks before posting, i cant see why this is" so with this statement i can only take it they are calling me a liar! they did convince me that no one else would have received images of any photographed chidren by mistake (i let them convince me of this as when i think of the latter i feel sick) however i did receive photographs of some one elses children so their rigorous checks and regimes they convinced me with are clearly not working. was also told by the photographer that the lab would edit my baby pictures to remove the drool from my babys chin but this did not happen and was told by head office "We do not and will not edit pictures". in my opinion the shoot was ok, the customer service and products not good whilst the price well not value for money. the canvas we were shown during the shoot was just to clarify the actual size of the image we received and not a reference to what we would get (in my opinion miss leading) i still am wating for my replacement cd with my images to arrive, but they have sent me two vouchers for 20% off my nextorder and a free shoot with them (NO JOKE HONEST) but i cant see me using them, If i was given a sinceer appology and a rushed replacemet cd i might have put it down to human error but in my opinion: the whole experience has been bad and the thought of a company who deal with many infant, todler and baby images (some semi nude like my baby was) on a daily basis having the ability to issue photographs of other parents children to strangers is unproffesional and a crime. my son was semi nude in his photographs and I pray that they did not issue them to someone who is capable of the unthinkable................... i have lost many sleepless nights and tears over this it realy was not worth it! I hope no one else has to deal with this situation ever.
  Write your own review

Share this review on Google+

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

Add the first comment!

max. 2000 characters

Post comment

More reviews »

Review Ratings »

This review of Pixie Foto Company has been rated:

"somewhat helpful" by (25%):

  1. kevin121

"not helpful" by (75%):

  1. cath_del
  2. AnneLorraine1
  3. angelboouk123

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of Pixie Foto Company? Click here