Pixmania.co.uk

Pixmania.co.uk

A WORD OF WARNING! Pixmania are, in my opinion, one of the most appalling companies I have ever come across. We bought a Samsung 1080-P8 DVD player from them. Their after sales service has been absolutely non-existent and, because they operate everything from France, if anything goes wrong ... Read review

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Reviews of Pixmania.co.uk »

1-5 of 164 reviews of Pixmania.co.uk Show all reviews

super fast services

Advantages: low low prices
Disadvantages: none

bargain shopping starts and ends here, best prices i have found, i always look on here first and last and have always found the best prices anywhere i have found. express super fast delivery you wont be disappointed with pix they let you know by updating you order online and as i said prices are the best on the net me my wife my kids my inlaws and all my family always come here to cheek the best item at the best prices and have never found cheaper ...

desamax 15.11.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
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I'm extremely disappointed with Pixmania service. It is crap.

Advantages: None
Disadvantages: Very poor customer service.

I am extremely disappointed with the service provided by Pixmania. My friend has one word for it; he described it as 'crap'. Customer service is awful. The delivery address was changed by Pixmania to the invoice address. Another delivery address, I did not enter, appeared on the database -violation of Data Protection Act. I took Pixmania 4 weeks to rearrange delivery. New delivery was confirmed but 4 days later the new instructions, issued on request ...

windhover 15.11.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
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Garmin nuvi 265W Traffic didn't have a traffic subscription

Advantages: Good prices, quick delivery
Disadvantages: Item purchased not as advertised

I bought a Garmin nuvi 265W Traffic from Pixmania in October and although the price was extremely competitive and the goods were received quickly with good communications from customer service, the traffic bundle was not installed on the unit. After several communications with Garmin directly and sending my proof of purchase, they added my traffic subscription to my unit. Assuming it was just "one of those things" I left it there. Until now, when ...
...from Pixmania with exactly the same problem - no traffic subscription on a unit sold with traffic. He is now going through the same painstaking process of convincing Garmin to add it on for no extra charge. If you time it right you can get a great price from Pixmania - however you appear to pay for it by correcting their mistakes. ...

ianwallisguy 05.11.2009 · Read full review
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Hotpoint WMD960 Washing Machine & Pixmania - What a disaster!

Advantages:
Disadvantages:

Product was initially ok and very quiet. After 5 or 6 weeks it changed to being the noisiest washing machine I have ever owned. Hotpoint were no help at all. Tried to charge £40 for a call out fee whilst under guarantee - saying there was nothing wrong with the machine Their service engineers issue an official invoice whilst on site with all the associated follow up for non payment if you do not get it withdrawn - be aware especially if you don't ...
...your own! Pixmania were also no help. Pixmania passed us on to Currys and vice versa for after sales service. How you can be passed on to a third party, nothing to do with the purchase, is beyond me. Pixmania refused to change the machine and really just passed us from pillar to post. Hotpoint have since made some adjustments to the machine - but it still almost shakes the house down whilst operating on the spin cycle which it did not do when first ...

Claire5795 26.10.2008 (01.11.2009) · Read full review
Ciao members have rated this review on average: somewhat helpful
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pixmania customer service poor after buying panasonic lumix g1

Advantages: very good camera, takes excellent pictures in idiot mode
Disadvantages: very difficult to learn how to use camera when no manual is supplied

I purchased a panasonic lumix g1 and additional lens from pixmania. It arrived in good time and it was not without some excitement that I opened the box to find not only the camera but a plethora of manuals as well. I figured that the camera was going to be more complicated to learn than I had anticipated, but this was certainly going to be an understatement as all of the manuals were in foreign language. I double checked each booklet to see if I ...
...had cost me more than £600 and I was not impressed at the lack of a manual. I quickly emailed the customer services, explaining the problem and tried to download a manual from the link on pixmanias website, but the link did not work. I then went to panasonics website and downloaded the manual so that I could get a basic understanding of the cameras many functions. pixmania failed to respond to my email, so I honed them a few days later and explained ...

mr_grumpy 26.10.2009 · Read full review
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Compare similar products to Pixmania.co.uk »

Good Range of Products, Cheap Prices, Well Designed Website
Lots of tempting products make you spend more than you've got! :-) (*)
They had the product I wanted at a cheap price.
Pretty much everything else. (*)
Nearly everything.
Nearly nothing. (*)
Knowledgable staff and fast delivery
none (*)
some cheap prices (on sub- £18 value goods e.g. batteries, film)
poor customer support, no telephone number, slow delivery, no UK warranty with many cameras (US imports),lack of refund, cancellations difficult (*)
Fast affordable service. Hugely customisable choice.
No alternative delivery address options. (*)
Reliable company, secure site, good range of ink
Sometimes slow loading, Paper link OS 16/05/08 (*)
Easy to order
Bad people to do business with. (*)
Good systems, knowledgeable staff, warranty
Few stores in UK, but good website (*)
Prices (But maybe too good to be true?)
Everything!!! (*)
Helpful and friendly staff with fast delivery
Some navigation of the website was slightly confusing (*)
Popular tariffs available, all networks available, Easy to order, no need to traipse around the shops, efficient delivery system
Choice of tariffs not as wide (*)
You get a mobile deal as with any other company
Stress, no free gift, bad customer service (*)
Mostly good prices, good customer service, fast and easy to use site
Delivery charges, limited product range (*)
(*) Reviews by Ciao members


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