Pixmania.co.uk (Since November 2010)

DO NOT USE or on your own head be it, you have been warned. I purchased not 1 but 2 42" TV's just before christmas, Delivery was very slow not the delivery time promised on ordering, carefully working out finances, and going through quidco and getting a promise of £25 cashback was within my budget, i got an email from quidco to say Sorry PIXMANIA are refusing to pay as you have already got cashback from another company called petoba, this transpires that they are an affiliate company and they got the cashback instead of me!! SO I SAY TAKE IT UP WITH THEM, I want to return the items for a ... more

I wanted an Epson WF7525 printer, and found this product at lo-cost on the Pixmania site. Unfortunately, this was the start of a frustrating and wholly disappointing customer experience. For anyone considering trading with this company, please pause for thought - there is a reason why they are cheap. Any company can make mistakes, and the mark of a good company is the manner in which those mistakes are addressed. Unfortunately for me, Pixmania has failed to deliver on any of its promises, and has demonstrated no real commitment to putting anything right beyond what company policy allows for ... more

This is the worst company that I have ever dealt with. I purchased a laptop from them in October 2010 as a xmas present for my daughter. The laptop arrived on time I only turned it on to make sure that the main screen was working. After my daughter opened it on xmas day she followed the instructions to make a back-up of the drivers etc. This is when we found out that the dvd writer/player was not working. I returned the laptop to Pixmania around the 7th of January 2011 for repair. About 1 week later I phoned to see what the status of the laptop was to be informed that it was in the warehouse ... more

Have bought from Pixmania before as prices are very good. However, website is a bit clunky especially when you are trying to add or subtract items. Did not get that you could use Paypal if you buy an "out of box" item! Did not say this anywhere. Delivery times are good considering goods come from France. My main quibble is that my purchase arrived and looked as if item had been removed already (polystyrene damaged). More importantly the item had a very visible scratch on the fascia. Decided to return. This is where the delivery times kick in as it took three days to arrive, several days to go ... more

First of all, I must say that I am writing this review only because after a transaction with Pixmania UK I have received an automatic email from the Customer Service director who expressly asked me to leave a comment about my experience with Pixmania on Ciao, to "improve the quality of the services we provide". My review concerns my experience of shopping with them rather than simply using the website. If you're ONLY looking for a review assessing the design of the website, you DON'T need to read further. So, prices may be slightly cheaper than average, and in fact products are actually ... more