Pixmania.co.uk (Since November 2010)

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  • Pixmania.co.uk (Since November 2010)
  • Pixmania.co.uk (Since November 2010)
  • Pixmania.co.uk (Since November 2010)

Reviews - Pixmania.co.uk (Since November 2010)

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Not for me

ProCheap at first

ConsTerrible customer satisfaction

This is the worst company that I have ever dealt with. I purchased a laptop from them in October 2010 as a xmas present for my daughter. The laptop arrived on time I only turned it on to make sure that the main screen was working. After my daughter opened it on xmas day she followed the...

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Not for me

ProNone

ConsNo customer protection, customer service ineffecti...

First of all, I must say that I am writing this review only because after a transaction with Pixmania UK I have received an automatic email from the Customer Service director who expressly asked me to leave a comment about my experience with Pixmania on Ciao, to "improve the quality of the...

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Good

“Pixmania”

published 08/03/2012

ProPrices

ConsDifficult to comprehend in paricular adding and su...

Have bought from Pixmania before as prices are very good. However, website is a bit clunky especially when you are trying to add or subtract items. Did not get that you could use Paypal if you buy an "out of box" item! Did not say this anywhere. Delivery times are good considering goods come from...

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Excellent

ProQuality of image, pictures, plus big zoom with bui...

ConsNeed to manually release the pop up flash.

Superb camera in all respects, quality of the image on the screen is great and the pictures are superb. I am not an expert by any means, but the fact that it is a point and shoot in it's basic form ideal for somebody like me. No doubt as time progresses I will get a bit more adventurous with the...

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Not for me

ProNone whatsoever

ConsDifficult to contact, insufficient information at ...

I attempted to purchase a gas cooker from Pixmania. There was no mention on the website that the cooker was dangerous to install in a flat. After paying for the cooker, I received an email four days later to tell me this. I opted to receive a refund of the amount paid, close to £1,000. 19 days...

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Super

“Pleasantly surprised.”

published 07/05/2012

Procheap and decent delivery time

Consno notification of item being dispatched and faili...

I bought a samsung galaxy tab from them sometime last month. I was a bit sceptical after reading the reviews as most of them were negative. I followed the progress of my order and I was told that I would be emailed when my order was dispatched. I wasn't emailed. On the site it said my tracking...

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Not for me

“ I will ‘NEVER’ use them”

published 24/02/2012

ProNO advantages

ConsAn absolutely appalling company to deal with

They don’t even deserve one star, this company should NOT be trading, they have extremely poor customer service. I recently ordered a laptop just before Christmas (23rd December 2011) I wanted to cancel the order as I had found another laptop I preferred. I contacted pixmania via email asking to...

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Not for me

ProNone as product never received

ConsNo customer service

The price of the bosch food processor was the cheapest available, the website worked fine & the transaction went through, or so it appeared & I received an acknowledgement email. But then the verification emails started! I wrote 4 emails back in response; each time I had an acknowledgement that...

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Not for me

ProNone that I can see.

ConsThe worst customer service I have ever encountered...

I bought a 19" LCD TV that proved to be faulty. Before I bought I contacted customer Service to ask that if I had a problem, could I deal with Currys as the TV was a Curry's own Essential TV? I was told I could so I made the purchase. On returning the faulty item to Currys I was informed that...

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Not for me

ProNone

ConsEverything

During the whole nightmare of dealing with Pixmania, my experience is the following: - Frustration in dealing with incompetent and unprofessional customer service staff, who answered my enquiry of refund policy with "I don't know. If I say it, I would be lying." - Painful navigation between...

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Excellent

“We Love Pixmania”

published 14/05/2012

ProFantastic site and I can always trust that Pixmani...

ConsMaybe some more work on the VIPix discounts in ter...

When using Pixmania I have been astounded by the price of the high quality kit that they stock. In comparison to other online shopping sites Pixmania have never dissappointed. However by using Pixmania not only do you receive fantastic pricing but the customer service is second to none...

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Not for me

Pronone

Consmany

I ordered a tomtom satnav, pixmania had the best price and also offered a 1 to 2 day delivery. Unfortunately the advertised 1 to 2 day delivery returned as a 3 to 4 day delivery in order confirmation email. As this was not suitable for my needs I emailed (difficult to find any other more...

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Excellent

“Excellent experience”

published 28/11/2012

ProVery compact

ConsNone that I can think of

Have to say I have been most impressed with Pixmania, I was very very worried after reading several bad and negative revies after I had placed my order for a laptop with them. I placed my order on Wednesday 21st December pm and I received my order on Friday 23rd December quite early in the...

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Not for me

Pro20€ cheaper than on local store

ConsNever got delivered nor got any information about ...

Worse service I have ever seen! I bought a TV that was supposed to be delivered in 2-3 days. 8 days later the product had not yet been delivered, nor there was any sort of tracking that I could do. I gave them a call to inquire about the TV and... they explained to me that they had sold the last...

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Not for me

ProNone.

ConsEvery single one you can think of!

I've received the most appalling service from this company. The camera they sent me developed 2 faults less than a month after I got it (the shutter that protects the lense broke, and the camera's focus got out of whack and everything was blurry), but because it was after 2 weeks, I could not...

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