Planigo.com

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(11) ·

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26 Reviews

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we booked a hotel in france through them, to then have a call from planigo to say that the hotel wasnt available, did we want another one which was 2 mins walk away...we agreed, arrived at the... more

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Rating Summary based on 26 reviews

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5 of 5 Ciao users found the following review helpful

sjw111

www.planigo.com 29/07/2008

User doesn't recommend the product

Advantages None
Disadvantages Everything about www.planigo.com

Planigo.com are the biggest crooks in the online holiday booking company world. Do not EVER go near them. I planned long and hard to go to the Classic Le Mans in July 2008. Yes this is a popular event, so I booked 3 nights Friday-Sunday through this bunch of crooks in February, and PAID the full amount. In April they reneged on the contract. They offered me somewhere else 75 miles away ! I did some more searching and found another hotel in the same town as before, but they only had Friday and Sunday, so I booked it through these crooks again, AND PAID the full amount again. I then got a credit ... more
5 of 5 Ciao users found the following review helpful

Francehols

Planigo fiasco 26/01/2009

User doesn't recommend the product

Advantages none
Disadvantages Took money for a booking that never existed

We booked through Planigo one night at a hotel in Cannes prior to a fortnight at a Pierre-Vacances resort nearby. On arrival, the hotelier had not been informed of our booking, and since he only takes minimum 7 night stays over the peak season, the booking made through Planigo was not ever available. The hotelier and his wife were fantastically kind and helpful, phoning Planigo on our behalf (and even giving us refreshments while they did so) but to no avail. We also phoned Planigo - we were put on hold for 20 mins on international mobile phone rates (which used all our holiday phone credit) ... more
35 of 35 Ciao users found the following review helpful

Quick review of Planigo.com by masseyguy 18/11/2007

DO NOT BOOK A HOLIDAY WITH PLANIGO. Planigo offered me a quote for a hotel, which I accepted. Then they sent a quote that was over double the original amount, naturally this was rejected and queried. They then sent the original quote which i again accepted...When the invoice came in it was for double the quote again. At this point I cancelled the booking both by telephone and email. Planigo accepted they made a mistake and claimed they had not made any charges...when i saw my credit card statement they had taken £300 from me!! I have had to go to ... more
25 of 26 Ciao users found the following review helpful

Quick review of Planigo.com by A.Smithee 13/10/2007

BEWARE!! we booked and paid for a holiday with these people- 48 hours before we arrived at the hotel (by which time we were already abroad) they called to say the hotel was fully booked. THEY HAD NOT EVEN CONFIRMED AND PAID FOR OUR BOOKING. after two hours on the phone they agreed to give us an alternative room for half price but when we arrived, we found out that the regular price was half what we had paid anyway. THEY ARE LIARS AND THIEVES. IF YOU VALUE YOUR HOLIDAY, DO NOT BOOK WITH THESE PEOPLE. less
1 of 2 Ciao users found the following review helpful

Quick review of Planigo.com by mattsimkin 05/06/2007

Planigo is a complete con. We booked our favourite hotel in Dieppe, unwittingly through Planigo (having suffered from their con tricks before). We were told it was full and forced into the Ibis with 24 hours cooling off period (not terribly long). Eventually found the hotel phone number to discover that it wasn't full at all. less