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This review is on the online retail giant's play.com, who sells a large array of multimedia products. I first came across this website way back in 2002, and ever since I consider my self to be a loyal customer, always purchasing my DVDs, video games and so on from their website. This review will hopefully detail the specs of play.com, the products and services they offer, the layout and navigation of their website, prices, delivery and quality to name but a few.---HISTORY: ---
Play.com is a UK based retail giant, which sells anything from DVDS, games, video consoles, gadgets and t-shirts. The company was first established in 1998 as play247.com. However, it was later rebranded as play.com in late 2000. As of 2008, play.com has well over 7 million registered customers and a catalogue of over 5 million products it sold, as well as employing well over 500 members of staff.It's very easy to access their website, simply type in either play.com, or play.co.uk, and you will be directed to the company website.
---WEBSITE LAYOUT: ---Once you enter the website, you will suddenly get the feeling that play.com has so many products to offer, ranging from books, DVDS, video games, etc. The front page will list the current offers play.com has, for instance its current theme is 2 for £10, by clicking on this add you will be directed to a page showing all the DVDS, books etc currently within this offer, some titles include; atonement, hellboy directors cut and many more.
On the top of the website, you will be able to see hyperlink tabs, which include categories like DVD's, Music, Games, Books, Gadgets, Music, clothing and so on.
These tabs have been included so it makes the customers life easier; it's far easier to look for the specific product you want.
When clicking on the DVD section the tab will first bring a drop down menu, this menu will break the DVD section down into genre, TV DVD's, kids DVD's. By simply clicking on the DVD tab, you will be taken to a page with a list of all the current DVD's play.com sells, as well as backdated films. The front page will show a list of all the new releases that have just come out usually listing only 4 to 5, however clicking on the more tab located on the side, will list the whole range.What's also great about play.com is that they have a section of DVD's that play.com recommends, this is usually done through looking at popular DVD purchases and consumer reviews of the films.
Finally, play.com also has a section where they list the "coming soon" films, which are yet to be released, however you can pre-order them and receive them upon release.
---DVD NAVIGATION---It couldn't be easier to navigate your way through this section; on the left hand side of the web page are tabs, which break down the movies in individual genres. These sections include, top sellers, coming soon, top 100, bargains, television, thriller, comedy and so on. It makes customers shopping pleasure more preferable as it allows us to locate what exactly we want, rather than flicking through pages and pages of DVD's until we find what we want.
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