Plus net

Plus.NET aren't all-bad, but they do have one key problem - PRICE vs USAGE. Paying roughly £25-£30 per month for a 24/7 unmetered package is quite a lot for a typical net user and so you expect quality. However PlusNET's recent usage outline suggests that surfing more than 3 or 4 hours is next to 'abuse'. The strange thing is most consider 4 - 5 hours to be the average surfing time for an unmetered ISP. While many unmetered ISPs themselves consider 5-7hours to be the upper limit. Some, such as ClaraNET, CloudNine and surfUnlimited don't even have an upper limit. The crazy thing is that for a ... more

Having had a free-online account with Force 9 for a couple of years, I decided to move to their owner's (Plus Net) Surftime product in September last year. I found the access impeccable and the hosting services good value for money. Until the beginning of February.... Plus Net decided that, having been forced to adhere to their Surfport contract by BT, they were going to blame the new lack of service on their customers and kick off 1100 of them. Others were required to upgrade their accounts to 'business' service as their 'online usage pattern' indicated they surfed during weekdays. Plus Net ... more

OK, so I'm watching TV a few months ago and I see an advert for Tiscali. Yes, Tiscali, bear with me. Anyway, Tiscali were offering broadband for around 15 quid per month. I was already paying about that for Freeserve's crummy Anytime dialup service. I'd be a fool not to sign up, right? Anyway, I looked up Tiscali on various websites and found a lot of complaints about their service, so I looked for alternatives. Most other ISPs didn't offer anything between dialup and 30quid a month full-speed broadband, but eventually I came across lots of good feedback about Plus net, who were offering a ... more

As a moderately high user of the internet I have been getting some awful phone bills recently. This prompted me to investigate how I could save money. I tried lineone but that turned into farce. I had registered with BT for surftime but hadn't heard anything. I phoned BT to be told that surftime was available in my area. So I joined up! Next I needed a new ISP - so looking at the list on the BT site I found plusnet (formally f9). And I've been very happy since. 100% connection rate, very good speeds. An account with plusnet get you loads of other stuff -webspace, cgi scripts, all sorts. I ... more

Initially I signed up to PlusNet as I wanted fatster broadband at a reasonable price and ADSL guide rated it a good ISP. When I phoned up to enquire about the service I was told the following things: -Cancellation charge is £47 and goes down by 20% of that value every year meaning it is free to cancel in 5 years. -ADSL modem is free if signing up for 12 month deal and stay connected. So I signed up and started using. It was okay at first although couldn't notice much of a speed difference between my previous 512kb connection and the new 2Mb connection. Every now and then the service would not ... more