Post Office HomePhone

Post Office HomePhone

I recently swapped my telephone provider from BT to Post Office Homephone. I have to be honest and say the initial reason for the swap was purely for financial gain, as there was some cash back involved from a well know cash back site, however I have now been with Post Office for four months ... Read review

Our network is built for the mobile internet. So you get free Skype-to-Skype calls forever. Get on 3!
 

Related offers for Post Office HomePhone »

3 Mobile 20 Ratings

3 Mobile

3 brings together video calling, video clips, location based services and amazing content to browse and download. 3 has great offers and a huge range of the 3G handsets. Visit the 3 Shop to find more info. on offers

 Visit Shop  >
3 Mobile

Reviews of Post Office HomePhone »

1-5 of 9 reviews of Post Office HomePhone Show all reviews

Cheaper to Talk - Not write letters!

Advantages: Good Deals
Disadvantages: No Monthly DD

...telephone provider from BT to Post Office Homephone. I have to be honest and say the initial reason for the swap was purely for financial gain, as there was some cash back involved from a well know cash back site, however I have now been with Post Office for four months and I have to say, I am very happy.

The swapping process was extremely easy and I actually completed the transfer on line, simply entering my details and phone number ...
...RENTAL

Well Post Office claim to have a cheaper line rental than BT and they do seem to be truthful in their claims. My quarterly bill from PO has been cheaper than my equivalent from BT before. I pay £9.32 per month with PO and the cheapest line rental I can see with BT is £11 per month so there is definitely a saving.

The full rates for the PO prices are on their website (www.postoffice.co.uk/homephone) but as a guideline ... more

wendybull 29.09.2006 (29.09.2006)
Ciao members have rated this review on average: very helpful
Review of Post Office HomePhone

Line Quality

Customer service quality

Customer service waitin...

Tariffs & Charges

Accuracy of Charges

Range of services (call...

Value for money

Cheaper, but terrible when they won't process payments!

Advantages: Cheap, but you get what you pay for.
Disadvantages: Don't want to let me pay my bills!

I went with the post office home phone as they were the cheapest line rental on a price comparison website. However they seem totally unable to process any payments I made, whether I sent a cheque, phoned and gave my card details, or set up a standing order! they also seem to have no customer service software as every time I called they had no record of my previous call. Despite trying to pay my bills promptly, often I would try and give them my ...
...I had a red bill. This happened more than 5 times! It even culminated with me being cut off for 6 weeks, despite continually sending cheques and calling with my card details. I got so fed up with the hassle I took my business elsewhere 5 months ago. Surprise surprise, this morning I found a letter from a debt collection agency for my final balance, which i thought I had paid promptly at the time. As usual, PO didn't tell me that they had failed to ...

DRAGEE 14.02.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Post Office HomePhone

Line Quality

Customer service quality

Tariffs & Charges

Range of services (call...

Value for money

Quick review of Post Office HomePhone

Was with Post Office Home Phone for approximately 12 months and can't fault them for price. Price is one thing but in my experience their customer service really left a lot to be desired, I received two bills during my time with them, they failed to take monthly installments and even forgot to close my account after I left, still not closed after 12 months with another provider. Now I'm left with Red Letter demands for a service I no longer have and customer service have still not finalised the account after being asked to. Don't expect a speedy response from emails either, they took three months just to say that they had been having issues downloading mail from their customer service inbox. All in all its poor show! Not Recommended. ...

deviant1000 31.05.2007
Review of Post Office HomePhone

Cheap, with no minimum tie-in contract period.

Advantages: No contract!
Disadvantages: Disorganised!

...set us up with The Post Office for our landline, because we had enough of our 12 month marriage to Virgin Media, with their high prices and poor customer service. The Post Office seemed a good option, simply because there was no contract and their prices seemed reasonable (although a BT contract is cheaper, with free 0870 etc. numbers). In conjunction, we got our broadband with Be*, who offer a tiny three month contract and we were pretty pleased ...
...it quite clear to The Post Office that it would not be cheaper for us to switch if they were going to charge a re-connection fee (they use BT Openreach for their phone lines) and if that was to be the case, we requested that they let us know and did not go ahead. Now, I'm not sure how this all works, but Post Office gave us a number to try on our phone to see whether or not the line was still intact. This failed and Post Office told us we did not ...

Bojack 19.03.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Post Office HomePhone

Line Quality

Customer service quality

Tariffs & Charges

Range of services (call...

Value for money

Quick review of Post Office HomePhone

I changed to Post Office Home Phone & out of 4 bills 3 have been incorrect. I have at the moment had my service suspended due to a previous bill not being paid, which actually was paid and i contacted them to tell them this which they agreed and said i should not have received the letter but 6 days later i still cant make any calls out and my service is suspended. When i phoned them they said i would have to wait 3 months until the next bill was raised to get my service back. ...

sarahr138 10.09.2007 (04.09.2007)
Ciao members have rated this review on average: helpful
Review of Post Office HomePhone

Quick review of Post Office HomePhone

Sales rep seemed helpful...but this was just a mask to his total incompetence to even put my order through the system properly! Waited the advised two weeks for the engineer to arrive to be told that he wasnt booked and it would be a further two weeks!!! And that's provided they get it right the second time round. What USELESS IDIOTS!! Was also advised there was no way of knowing of the stuff up until the customer called them. How helpfull!! Couldnt be more frustrated. Staff spoken to after this discovery were uninterested and basically couldnt care less. ...

Aussiegurl 21.01.2009
Ciao members have rated this review on average: helpful
Review of Post Office HomePhone

Similar reviews »

Reviews which might be of interest for "Post Office HomePhone"

E, how did I ever live without this?!

Advantages: attractive, loads of features, good contract
Disadvantages: /

. They were not offering BlackBerries on the plan I wanted, but I did find a really nice phone in the form of the Nokia E71 and as soon as I read about it, I knew it was the one for me. Once again I processed the order, and much to my surprise an email came through a few days later, telling me that the order had been successful and that my phone would be with me in a few days. I have never felt so relieved in all my life! After what seemed like forever, I picked up my new phone from the post office and rushed home. Sitting myself down, I carefully prised open the box to discover the contents. Sitting on top was the shell of my phone, incomplete without its battery or sim card. Removing this and the top layer, I discovered the rest of the wonders that came with the package. Along with the dozen leaflets and little booklets you get telling you ...

Amy69 13.09.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of Nokia E71

Products similar to Post Office HomePhone »



Are you the manufacturer / provider of Post Office HomePhone? Click here