Post Office Home Phone
Advantages None
Disadvantages Make promises which they do not keep. Incompetent. Inefficient
Detailed Rating
| Line Quality | |
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| Customer service quality | |
| Customer service waiting times | |
| Tariffs & Charges | |
| Accuracy of Charges | |
| Range of services (call waiting, etc) | |
| Value for money |
The Author
Author's newest reviews
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26/10/2009
Post Office Home Phone |
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I couldn't agree more with Aussiegirl regarding the incompetence and inefficiency of Post Office Home Phones. I left them on 16th June but on 9 July I was sent a bill which included line rental to 9 October. I have made many phone calls and every time I am told my final bill is processed and a refund should be with me within 2 weeks - that was way back in August. As I write I am waiting for Customer Complaints department to ring me back - the person who was supposed to be ringing me was on a break - that was at 3.10 pm and it is now 4.43 pm and no news. I have even written to the complaints department but as yet have had no reponse. There is no way I could recommend Post Office Home Phones and I am now intending to take the matter further
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lillamarta 27/10/2009 01:21
MAFARRIMOND 26/10/2009 21:53
sewbizzie 26/10/2009 18:29
CherryVegas 26/10/2009 18:21
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| 1 - 5 out of 7 comments
Sorry but there is not enough information or opinion in this review to make it helpful from a consumer perspective. If you update please leave a message in my guestbook and I will return to re-rate.