Postal Services > Post Office Services

Advantages: See text.
Disadvantages: See text.

This review is on the Royal Mail Redirection Service that I have just recently made use of, having moved from a shared house back in with my parents. What is it? OK, stating the obvious first off it is a service from the Royal Mail that allows you to have all of your mail redirected from one address to another should you move. This not only gives you time to update your various people and/ or places with your new details, but also ensures that you ...
...from your great aunty. Also, it means that you don't have to keep on annoying the people who now live in your old place by keeping on going there constantly in order to get post (unless they are a friendly bunch). How can it be started? By any number of ways, as listed below: 1. Go to your local Post Office, and get a form. Fill this in, and take it back to them with correct payment (as below). On the form, you state your address you are moving from; ... Read review

Advantages: Could have been good! If they had done their quality assurance checks.
Disadvantages: No help given when they have problems - left without money.

...operating this card for The Post Office appears to be the same one operating LLoyds Travel Money Card (I have the LLoyds version and the Manager wrongly introduced himself as Post Office earlier today!!!). My son has been stranded in Moscow for a week with no money because their systems have failed and the ATMs in many countries in the world cannot communicate with theirs in the UK. So much for a safe, reliable alternative to cash or travellers cheques ...
...up to date with changes in the international ATM systems and their software cannot cope. What makes it worse is their attempt to cover up what was going on even though they knew my son was stranded without funds. They offered no help to get him money and will not compensate me for a mercy flight with cash. I still have hundreds of pounds on useless cards - their systems have not worked for in excess of 10 days. DON'T TOUCH THEM WITH A BARGEPOLE!!!! ... Read review

Advantages: Straightforward to buy, some excellent "helpline" staff
Disadvantages: Failure to activate, absence of 24 hour qualified support, no back up

...Foreign Exchange branches of the Post Office and, after loading up initially with £250+ worth of currency (sterling, euros or US dollars) should be able to be used at Visa Electron outlets worldwide for cash, purchases and services. A further attraction is that it can, theoretically at least, be topped up with £50 at a time via the phone* or at a branch - potentially by family or friends if necessary. This was probably it's main recommendation from ...
...of computer problems at the Post Office where it was bought and he was stuck in Belize, a fairly remote destination, with no money. When things do go wrong the Post Office are frighteningly unable to cope. The "24 hour helpline"staff, while generally willing and sympathetic, can only actually attempt to resolve problems when the financial team are available i.e. not at weekends, evenings or bank holidays, and, in the event of computer failure, can ... Read review

Advantages: They usually do deliver
Disadvantages: sometimes they don't deliver

I'm like many of us who depend on Royal Mail delivery service and have since my teenage years. I always believed they were a fair company and with Royal in the title; believed it was the case. My bad experience of using RM Special delivery service started on 8th September 2006. A simple task was asked of RM to deliver a Special Delivery item from Oxford to Glasgow, next day delivery, before 1pm. I paid for 500.00 GBP insurance. The item was a 3G ...
...just under 400.00 GBP. Yep.... The item was not delivered; nor ever was. Cutting a long story short. I checked the RM website for track and tracing and found that the item was delivered. I asked my contact whether he had received the item up in Glasgow. No was his answer. The web site was publishing wrong information.....on purpose to cover up a big mistake. What happened was that RM did deliver the item to Glasgow but did not leave a card. The ... Read review

Advantages: Saves the worry of change of address stress if you have forgot anyone
Disadvantages: Not 100% reliable I have found recently

I personally have used the Royal mail redirection service about 5 times in the last 11 year,and to be totally honest,I never had any problems at first. I personally have used it twice in the last two years,the first time I did actually only One problem,but as soon as i spoke to the helpline they were fantastic,and i has no Further problems for the rest of that service. Having only just moved 6 weeks ago,yet again I arranged a mail redirection... ...
...on three different occasions,because they have not redirected all my mail. Its just lucky that my house was still on the market,so i was able to check,otherwise I would never have known,and had alot of late bill payment charges too. I am not saying I would not recommend this service as,it depends on the staff in your particular sorting office,but i would advise not to ask for you address to be witheld from the new occupiers,just in case About ... Read review