Deadite 1

Deadite

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Member since:09.07.2003

Reviews:1

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Large Screen Televisions

Quote-end
09.07.2003

Advantages:
Lot of stock on the shop floor

Disadvantages:
Carried very little stock, staff were unhelpful

Recommendable No:

Detailed rating:

Price

Value for money

Selection & range

Quality

Staff knowledge

City / Branch addressDurham

Frequency of visitSeveral times a year

Layout & presentationAdequate

AvailabilityGoods are never in stock

In store customer servicePoor

After-sales serviceVery poor

Waiting / queuesMinimal

3 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. Badger_Boy
  2. Collingwood21
  3. kylecoare
and 5 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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On learning that Sony had introduced a 50" LCD Rear projection TV, I went along to the local Powerhouse, got told that they could get it in stock quickly, so signed the credit agreement.

I was told to expect delivery within 2 weeks of the agreement date, only for this to slip back. I was also told mistruths by some members of the shop staff, regarding the reason for delay.

I then wrote to the company giving them a date of delivery making "Time of the essence". I took a day off work and waited in for the goods, only for them not to turn up. I had also left my telephone number for someone to contact me. This never happened.

In the end, I had to threaten legal action to get the contract cancelled, even though they had fell foul of the Misrepresentation Act 1967 by telling me that it would arrive within the fortnight.
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Comments about this review »

kylecoare 09.07.2003 22:35

Welcome to ciao, Sorry for the low rating but your op didnt have enopugh details about the shop. Sorry feel free to ask any questions in my guestbook. Kyle

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Review Ratings »

This review of Power House (Shop) has been rated:

"somewhat helpful" by (100%):

  1. Badger_Boy
  2. Collingwood21
  3. kylecoare

and 5 other members

The overall rating of a review is different from a simple average of all individual ratings.



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