Preferred Mortgages

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Reviews - Preferred Mortgages

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Not for me

Always extremely accurate with figures

Drag their heeks when you wish to move lender

I am writing numerous reviews on mortgage lenders similar to this review as I am giving an inside respective on how certain lenders treat their customer and how their processes work in regard to repaying your mortgage. I do not own this product, but work to remortgage Preferred Mortgages loans on...

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Competitiveness of APR
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Super

Accept most people for mortgage, accept part owner...

Higher interest rate

Two years ago we were in the unfortunate position of not being able to afford a house. The mortgages were too high for us to be able to get on the property ladder. We were first time buyers and not earning a great deal of money! Anyway one day we were reading something in our local paper...

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Super

Good if you have bad credit and need a remortgage

High Interest Rates, Only one mortgage product.

Due to unforeseen circumstances about 5 years ago me an my husband were in extreme financial difficulties and were at the point of losing our house. With house prices soaring as they were the best option for us was to remortgage but as we had aquired a ccj and had some defaults against us most...

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Competitiveness of APR
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Not for me

“CAPSTONE/PREFERRED MORTGAGES”

published 20/05/2008

NONE

POOR CUSTOMER SERVICES/UNABLE TO FIND PROOF OF CUS...

Unfortunately we have a mortgage with Preferred/Capstone, and we certainly would not recommend them to anyone. Several months ago we began receiving letters and phonecalls from them stating that we were behind in our mortgage and that they were taking further action. We sent proof from our bank...

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Competitiveness of APR
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Super

“my experience with preferred”

published 02/01/2007

can help most people get a mortgage

a little more costly

I I first started looking for a mortgage in july 2006 knowing it was not going to be plain sailing as knowing i had a few credit cards and 1 default which was satisfied thank god, but had intended to pay my credit cards off hopefully before compleating, and i was buying my council property alone...

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Not for me

“Preferred/Capstone Mortgages”

published 02/06/2008

NONE

Many

I had been with Preferred Mortgages for a couple of years and suddenly began to receive letters from Capstone Mortgages about my account - they were saying I was in arrears by one month. I continually called them to find out about it, because I knew that my mortgage left my bank account the day...

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Competitiveness of APR
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Super

published 31/08/2008

I took out a mortgage with preferred some 18 months ago as i was in financial problems, They were very upfront about fees and why they were high. I had a problem where i did not have enough funds to pay a months payments and when i called them they let me spread this payment over 3 months to help out. I found them more than helpfull as they have been fine with me up to this time. As i found my self in a problem in the start they would have been only one of a few lenders who would help. I have always had excellent customer service from their call center staff with a letter confirming the outcome.

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Not for me

published 17/01/2008

i bought my ex council house with preferred morgages and i can honestly say that the APR rate is way too high there for im gona remorgage my property for a much better suited rate which im gona save over £200 month and thats for a repayment based not interest which im on now.thanks for nothing preferred so there for im gona get the hell out ov there.

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Satisfactory

published 08/09/2008

Very similar story I am afraid, although mortgage is only 40k. Incorrect info on experian is making move to another lender almost impossible. I used this company to repair credit and was reasonably happy. My discounted 2 year term is almost up and I dread the increase above LIBBOR.

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Not for me

published 07/01/2009

get everything out of the house, strip it beear, and let the miserable ***** have it back. stop paying mortgage, stop paying insurance, just let it go and become bamkrupt. then start again. PERFERRED ARE A BUNCH OF COWBOYS WHOS COMPANY IS FAILING SO THEY ARE DESPERATE AND WILL DO ANYTHING LEGAL OR ILLEGAL YOU HAVE BEEN WARNED

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Good

ok if you cant get a mortgages anywhere else

cant decide who they actually are capstone or pref...

We have been with Preferred Mortgages for a little over 2 years now and sine then we have had numerous letters stateing that Capstone will now be handling the account. (Even though Preferred Mortgages have not gone into liquidation as the impression has been given). I am really concerned about a...

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Competitiveness of APR
Product package
Quality of Customer Service
Reward Scheme
Additional Charges

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Not for me

published 05/06/2007

Preferred Mortgages... pah After suffering illness we fell behind. so we decided to sell the house. They took me to court even though I had received an offer for the property and I had told them this ! Court ruled for an adjournment, but Preferred didn't like it and took an exorbitant amount from our sales total Avoid like the plague... they don't listen to you even though your ill ! Crooks!

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Not for me

published 09/02/2009

i owned a flat around 2 years ago and got into difficulty with the payments so eventually at the advice of preferred handed my flat back to them so as not to incur further charges from being re-possessed. i have heard nothing from them since and my credit report from experian says that my account with preferred was settled. i had a phone call from roxburgh (preferred mortgages debt collection agency) saying that i owed £36,000 yes thats thirty six thousand pounds as when preferred sold the flat on at auction they did not cover the total amount that i owed. what is going on ????????????????/ DO NOT USE THIS COMPANY IF YOU CAN AT ALL HELP IT.

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Not for me

published 31/07/2007

Absolute rubbish from the start, sent wrong deeds to solictor, always on the phone for at least 15 minutes trying to get through to relevent department. Never recieve correspondance. I changed from repayment to interest only they managed to set up my direct debit to start in 2009 I was then issued with a court order for eviction because I had missed a couple of payments. Hadn't realised this and they had not contacted me to let me know. In a nutshell I would not use them. I'd rather rent from the council.

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