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Home > Finance > Banking & Personal Finance > Mortgage Lenders > Preferred Mortgages
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12 Reviews

Community Quote

We have been with Preferred Mortgages for a little over 2 years now and sine then we have had numerous letters stateing that Capstone will now be handling the account. (Even though Preferred... more

User Reviews

for Preferred Mortgages

Rating Summary based on 12 reviews

  • 5 Stars
    		0
  • 4 Stars
    		4
  • 3 Stars
    		1
  • 2 Stars
    		1
  • 1 Star
    		6

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  		• 1.8
  		• 1.8
  		• 3.2
  		• 2.2
  		• 2.2
  • 5 of 5 Ciao users found the following review helpful
    Picture of heavenlie

    heavenlie

    1 Star A mortgage for life, whether you choose it or not. 28/08/2007
    User doesn't recommend the product

    Advantages Advantages Always extremely accurate with figures

    Disadvantages Disadvantages Drag their heeks when you wish to move lender

    I am writing numerous reviews on mortgage lenders similar to this review as I am giving an inside respective on how certain lenders treat their customer and how their processes work in regard to repaying your mortgage. I do not own this product, but work to remortgage Preferred Mortgages loans on a semi-regular basis, and work with their parent company Capstone Mortgage Services a little more often. Unfortunately both Preferred Mortgages and Capstone Mortgage Services are quite notorious in my company, but not for many reasons. I cannot speculate on their rate or fees as it is much easier to ... more
  • 20 of 21 Ciao users found the following review helpful
    Picture of iloveshoping

    iloveshoping

    4 Stars Preferred Mortgages - Not for everyone! 13/04/2005
    User recommends the product

    Advantages Advantages Accept most people for mortgage, accept part ownership buyers

    Disadvantages Disadvantages Higher interest rate

    Two years ago we were in the unfortunate position of not being able to afford a house. The mortgages were too high for us to be able to get on the property ladder. We were first time buyers and not earning a great deal of money! Anyway one day we were reading something in our local paper regarding part ownership on properties that they were building locally. Not knowing anything about part ownership, I phoned the local council who were running the scheme. They explained it all to me, so here goes! *PART OWNERSHIP SCHEME* You can buy a share from them and pay a low rent for the other share. As ... more
  • 0 of 0 Ciao users found the following review helpful
    1 Star Quick review of Preferred Mortgages by Ricky72 05/06/2007
    Preferred Mortgages... pah After suffering illness we fell behind. so we decided to sell the house. They took me to court even though I had received an offer for the property and I had told them this ! Court ruled for an adjournment, but Preferred didn't like it and took an exorbitant amount from our sales total Avoid like the plague... they don't listen to you even though your ill ! Crooks!
  • 10 of 10 Ciao users found the following review helpful
    Picture of lynsey1978

    lynsey1978

    4 Stars I Need to remortgage before I go Bald.... 05/08/2005
    User recommends the product

    Advantages Advantages Good if you have bad credit and need a remortgage

    Disadvantages Disadvantages High Interest Rates, Only one mortgage product.

    Due to unforeseen circumstances about 5 years ago me an my husband were in extreme financial difficulties and were at the point of losing our house. With house prices soaring as they were the best option for us was to remortgage but as we had aquired a ccj and had some defaults against us most high street lenders would not touch us with a barge pole. After seeing an advertisment for TML on the TV I thought I would give them a go, everything was going fine until they asked what type of house we lived in. We live in an old style wimpy house which is made of concrete and some lenders only lend on ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of lalaloren

    lalaloren

    1 Star Preferred/Capstone Mortgages 02/06/2008
    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages Many

    I had been with Preferred Mortgages for a couple of years and suddenly began to receive letters from Capstone Mortgages about my account - they were saying I was in arrears by one month. I continually called them to find out about it, because I knew that my mortgage left my bank account the day after I was paid and that there was no way that I could be behind. The call centre staff had really a really bad attitude towards me when I called and I have been called a liar on many occasions by them - they would never give me details, just tell me I was behind. I had never been told who Capstone ... more

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