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95% positive

716 reviews from the community

Review of ""

published 10/05/2017 | lumosam7
Member since : 10/05/2017
Reviews : 1
Members who trust : 0
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Not for me
Pro None
Cons Terrible Customer Service and Unreliable
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"Shocking Customer Service"

Don't be tempted by Print 24's prices, their customer service is absolutely shocking!

If you make a mistake navigating their many drop down boxes when ordering e.g. accidentally select single sided rather than double sided, instead of charging you the difference they make you reorder and charge you a cancellation fee.

They recently screwed up the printing of our order (thin paper instead of thick card), and instead of giving us a proper apology and a refund, they would't give us a refund unless we posted them samples to Germany which is such a hassle. When they got our samples, they then emailed to offer us either a reprint (for an event that had already happened), or a partial refund in print credits only - so not an actual refund at all!

I recommend Solo Press who have excellent customer service and a much faster turn around time included in their standard price!

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This review was read 16 times and was rated at
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Comments on this review

  • LiveMusicLoverLyn published 13/05/2017
  • 1st2thebar published 12/05/2017
  • RICHADA published 11/05/2017
    Whilst agreeing somewhat with the "rant" comment below, unlike the hundreds of glowing (almost certainly fake) reviews we are offered on this site, this at least appears to be an entirely genuine rant and reflection of P24's services! R.
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Domain Extension: .com

Type: Hardware


Listed on Ciao since: 07/07/2011