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Stationery & Office Supply

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32% positive

20 reviews from the community

Review of ""

published 28/02/2009 | ktebailey
Member since : 28/02/2009
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro use paypal
Cons customer service, slow delivery, cartridges not recognised as full
Layout & Design
Site content & information
Range of services/products

"just one word can describe this experience 'APPALLING'"

It went like this:
Placed order on buy two get one free (or so I thought)
contacted them after no show of products for 3 weeks
was told I hadn't paid
Sent them proof I had
No apology
Dispatched two of the cartrigdes no free one
gap of a week
then told the other part of my order was out of stock
sent me an original 1 when I had ordered two - by this point two months had gone by since my original order
Contacted them about the buy 2 get 1 free
they said it wasn't on my cartridge
Sent them the advert to show them it was
They said it was only on some........not mine

Very hard to deal with and very misleading. Rubbish customer service. They don't update you on what is going on with your order. They use lots of reassuring splashes on the website that made me feel they would try to resolve any issues and they could be trusted but I found out that wasn't true.

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Comments on this review

  • ktebailey published 28/02/2009
    I thought so - thank you!
  • Luvlylana published 28/02/2009
    How annoying xxx
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Product Information :

Manufacturer's product description

Stationery & Office Supply

Product Details

Domain Extension: .com

Type: Stationery & Office Supply


Listed on Ciao since: 25/11/2005