ktebailey 1

ktebailey

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Member since:28.02.2009

Reviews:1

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just one word can describe this experience 'APPALLING'

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28.02.2009

Advantages:
use paypal

Disadvantages:
customer service, slow delivery, cartridges not recognised as full

Recommendable No:

5 Ciao members have rated this review on average: helpful See ratings
helpful by (86%):
  1. TheHairyGodmother
  2. redeyes22
  3. Aimee154
and 3 other members
somewhat helpful by (14%):
  1. Collingwood21

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It went like this:
Placed order on buy two get one free (or so I thought)
contacted them after no show of products for 3 weeks
was told I hadn't paid
Sent them proof I had
No apology
Dispatched two of the cartrigdes no free one
gap of a week
then told the other part of my order was out of stock
sent me an original 1 when I had ordered two - by this point two months had gone by since my original order
Contacted them about the buy 2 get 1 free
they said it wasn't on my cartridge
Sent them the advert to show them it was
They said it was only on some........not mine

Very hard to deal with and very misleading. Rubbish customer service. They don't update you on what is going on with your order. They use lots of reassuring splashes on the website that made me feel they would try to resolve any issues and they could be trusted but I found out that wasn't true.
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Comments about this review »

ktebailey 28.02.2009 18:46

I thought so - thank you!

Luvlylana 28.02.2009 18:02

How annoying xxx

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Product Information »

Product details

Domain Extension .com
Type Stationery & Office Supply

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This review of Printerinks.com has been rated:

"somewhat helpful" by (14%):

  1. Collingwood21

The overall rating of a review is different from a simple average of all individual ratings.



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