Review of "Printerinks.com"

published 22/03/2010 | Skydrift
Member since : 22/03/2010
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro None.
Cons Zero Customer Service - Zero Stock - Not Interested In Helping - Non-Contactable
somewhat helpful
Layout & Design
Navigation
Site content & information
Range of services/products
Prices

"AVOID THIS COMPANY LIKE THE PLAGUE!!!!"

Please heed this warning - DO NOT GO ANYWHERE NEAR THIS COMPANY!
We ordered toner cartridges and paid extra for next day delivery since they were very urgent. They didn't arrive the next day, nor the next.....in fact not even seven days later. After being kept on hold for 30 minutes, cut-off, put on hold, cut-off, our call was finally answered by a very unhelpful assistant. After inquiring where the heck our inks were, printerinks.com informed us that our order hadn't even been processed yet. Our order totalled £169, so we asked for a refund since we were forced to source our ink elesewhere in the meantime. Well, instead of refunding the money, they charged us three more times £507 in total with no sign of a refund anywhere! Two months later, we are still being kept on hold, emails go unanswered and we are still owed £507. An absolute joke of a company - do they actually exist? I have seen no sign of this. STEER CLEAR IF YOU WANT YOUR INKS.

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Comments on this review

  • TheHairyGodmother published 07/11/2010
    not enough info
  • DanielleJ published 22/07/2010
    I apologize for the problem with your order. The refund was given after you contacted and spoke with customer service.
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Product Information : Printerinks.com

Manufacturer's product description

Stationery & Office Supply

Product Details

Domain Extension: .com

Type: Stationery & Office Supply

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