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I originally ordered another product but I after discussions with a member of the Printerland team, I changed to another model. Once we had confirmed which OKI model we wanted the printer arrived early the next day. The delivery service is superb. Unfortunately once set up, I had a problem with our printer (broken part) but I spoke to Printerland and I had two options; a repalcement printer or a service call out . Since the printer was now out of stock I requested a call out and an engineer arrived the next day. The printer had a small broken part - a replacement machine was ordered and delivered as soon as stock was available. No quibbles. The advice on which model to chose; speedy delivery; excellent after sales service and competitive pricing I think make Printerland a pleasure to deal with.