Privilege Insurance

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Reviews - Privilege Insurance

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Excellent

“Free Insurance”

published 23/03/2001

Price, service, friendliness, efficiency

Awful hold music!!!

I received 2 years worth of insurance with Privilege when I purchased my new Nissan in the Summer of 1999. And mightily impressed with them I have been. Obviously I have no premium to pay but when I asked them for a quote ready for when my free insurance ran out they were easily the best quote I...

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Satisfactory

“Claim Problems”

published 21/01/2001

Welcomes high grouped cars and young drivers

Claim procedure and customer service

I owned a VW Scirocco GTX and Privilege Insurance came recommended by a Astra GTE COnvertible driver. He got £25 for the recommendation and I got a very good deal. I insured with the same company for 3 more years and then changed the car. Again they offered a competitive price and the changeover...

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Not for me

Price

Poor service generally; pedantic; lack of response...

I had always driven Company Cars until last November when I was made redundant and purchased my own car and insurance for the first time. Privilege were the cheapest quote I found. I set up the policy on line and was advised that I could have a no claims discount if I provided proof from my...

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Not for me

“Crap service”

published 03/12/2000

none..except its cheap...but you get what you pay ...

Rubbish service. Wouldnot use them again

Ive updated this opinion, but have left my original in place at the bottom. In feb this year I sold my Legend and bought a rather sporty Fiesta 1600 sport. Due to some little git, I only had the pleasure of driving it for 10 miles because they stole it after only 8 hours of ownership. I should be...

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Not for me

“Claim”

published 10/07/2003

Price

Service

I am only 20, but have a good job with a high car allowance which my company expects me to use. I bought a BMW 3 series, which was a 2.8 petrol. As you can imagine all my insurance quotes were pretty high. When I tried Privilege I was amazed. There quote was £2000 or just over, it was still...

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Super

“Ouch! How Much?”

published 26/07/2000

Quick, easy , comparitively good price, freefone

payment up front

I recently took out car insurance through Tesco Direct, which is underwritten by Privilege Insurance. Not only were the tele sales-staff very polite and helpful, the procedure was reasonably quick over the telephone and you didn't have to wait for 20 minutes before connection. The product was...

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Super

“Hire car crime area - but...”

published 10/08/2004

Cheap and easy

can't think of any

Privilege came up trumps for me. I was getting quotes for over £400 a year from people like Direct Line, AA, Diamond, Norwich Union. But with Privilege, the bill came to just £276 at around £23 per month. Living in Oldham - famous for its car theft - I needed a break. Privilege gave me one. I got...

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Good

“arch bishop what?????????”

published 20/03/2004

cheap insurance for quality cars

staff dont listen and are quite thick

well what can i say about priveledge, when i first took out my policy i was really impressed, i had a brand new car, high powered engine and no no claims and i got fully comp cover for £700, half the price of what most other insurers wanted, they had a deal i was "quoted happy" lol i changed my...

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Not for me

Good price, easy to apply for.

Hopeless claims department.

I have had a fully-comp car insurance policy with Privilege (Direct Line) for the past 5 years, I found it easy to renew, a good price and the staff appeared knowledgeable, until I was involved in an accident last month. Sitting in a queue of one morning, there was a loud bang and my car was...

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Super

Low cost, swift claims handling

Minor niggles with paperwork not being filled in c...

I used to have a car insurance policy with Direct Line (same company as Privilege) but when I had a high quote two years ago, I shopped around. Privilege gave me protected no claims, guaranteed hire car and legal protection for about £70 less than my original quote. I must admit, there were a few...

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Not for me

You get an insurance

You can wait ages for correspondence

My partner has had insurance with privilege for years. So it seemed logical to get insurance for my car with privilege as well. So after paying the 1st year insurance monthly by DD. (Third party) Everything was good. Till a couple of months into the insurance we decided to sell the fiesta and...

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Super

published 13/09/2007

Like all insurance companies they will be fine unless you need to make a claim.I have insurance with them,but some of these reviews put me right off.....might get a quote with m+s next time...(seems a very thorough policy)

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Not for me

Low Price

No service, cannot get through to customer service...

After 12 years with Direct Line, I changed to Privilege, same company, cheaper price. My wife had a no fault accident, tried to speak to someone on a mobile phone following the accident, constantly being passed around, left for over four and a half hours on the side of the road waiting for the...

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Excellent

“Cheapest around”

published 13/01/2006

Cheap, Friendly, Helpful, Efficient

Haven't found one yet!

Had been receiving quotes in the region of £400 with just about every insurance company around. Rang Priviledge on their 0800 number and within 20 mins had a quote that undercut everyone else by £150. The call centre staff were friendly, helpful, and very knowledgeable. I gave them my debit card...

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Good

“Help!!!”

published 25/02/2007

Price

Closed on sunday - so no service

My wife and I drive a Fiat Idea Eleganza and it is due for its first MOT tomorrow (Monday) - we were not expecting any problems until last night when the windscreen cracked. What to do? - ring insurance - closed until 8.00am Monday. ring Glass number in the policy document - no windscreen in...

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