Privilege Insurance

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I received 2 years worth of insurance with Privilege when I purchased my new Nissan in the Summer of 1999. And mightily impressed with them I have been. Obviously I have no premium to pay but when I asked them for a quote ready for when my free insurance ran out they were easily the ... Read review

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Community Level 2AndyConnolly

AndyConnolly

Free Insurance

AdvantagesPrice, service, friendliness, efficiency

DisadvantagesAwful hold music!!!

"...years worth of insurance with Privilege when I purchased my new Nissan in the Summer of 1999. And mightily impressed with them I have been. Obviously I have no premium to pay but when I asked them for a quote ready for when my free insurance ran out they were easily the best quote I received. My insurance package from Nissan allowed me to add up to £1,000 of extras to my car, and notifying them was a quick and painless experience. A quick ..." Read review
23.03.2001

Ciao members have rated this review on average: very helpful

Community Level 1nitnatnaboo

nitnatnaboo

Privilege Insurance - Apalling and inefficient customer service

AdvantagesPrice

DisadvantagesPoor service generally; pedantic; lack of response to complaints; ridiculous hold times

"...insurance for the first time. Privilege were the cheapest quote I found. I set up the policy on line and was advised that I could have a no claims discount if I provided proof from my previous employer's insurer that I had made no claims. I requested this via my employer but it was not forthcoming and I contacted Privilege in Jan 09 to advise them that I had not deliberately 'overlooked' this but was having difficulty due to the redundancy circumstances. ..." Read review
19.08.2009

Ciao members have rated this review on average: very helpful

Community Level 2MistyBlueL...

MistyBlueLady

Claim Problems

AdvantagesWelcomes high grouped cars and young drivers

DisadvantagesClaim procedure and customer service

"...a VW Scirocco GTX and Privilege Insurance came recommended by a Astra GTE COnvertible driver. He got £25 for the recommendation and I got a very good deal. I insured with the same company for 3 more years and then changed the car. Again they offered a competitive price and the changeover from one car to the other was seamless. But then I had to make a claim. I noticed that there was damage to the back door but it had been done while the car was parked ..." Read review
21.01.2001

Ciao members have rated this review on average: very helpful

Community Level 6bazza1603

bazza1603

Crap service

Advantagesnone..except its cheap...but you get what you pay for.

DisadvantagesRubbish service. Wouldnot use them again

"Ive updated this opinion, but have left my original in place at the bottom. In feb this year I sold my Legend and bought a rather sporty Fiesta 1600 sport. Due to some little git, I only had the pleasure of driving it for 10 miles because they stole it after only 8 hours of ownership. I should be grateful that I recovered my money from my insurance, but my opinion of this company has fallen to rock bottom. The process of sorting my claim out was ..." Read review
04.12.2000

Ciao members have rated this review on average: very helpful

Community Level 1KirstyJ

KirstyJ

Claim

AdvantagesPrice

DisadvantagesService

"...pretty high. When I tried Privilege I was amazed. There quote was £2000 or just over, it was still expensive, but i was getting quotes between £3500 and £4500. I agreed to the policy straight away, quite impressed with myself for finding such a 'bargain'. Everything was fine until my partner had an accident on Christams Eve. At first, I was amazed at how friendly and efficent they seemed. They got me a hire car and put my mind at ease. The trouble ..." Read review
10.07.2003

Ciao members have rated this review on average: very helpful

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