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15 Reviews

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****** They ask for sooo many pieces of documentation to prove the phone is yours, they want it all on headed paper and they want it emailed to them via pdf?! I Did all that and now it turns out... more

User Reviews

for Protect Your Bubble Phone Insurance

Rating Summary based on 15 reviews

  • 5 Stars
    7
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    1
  • 1 Star
    6
  • 1 of 2 Ciao users found the following review helpful
    Picture of rnorthc2

    Level 1 rnorthc2

    Member since 15/04/2013

    Reviews written: 1

    User doesn't recommend the product

    Advantages Advantages Seems cheap upfront, but not once you have claimed

    Disadvantages Disadvantages IMPOSSIBLE TO MAKE A CLAIM

    ****** They ask for sooo many pieces of documentation to prove the phone is yours, they want it all on headed paper and they want it emailed to them via pdf?! I Did all that and now it turns out that my claim is denied anyway. Also, the insurance company want the entire years payment, plus a £50 excess if your claim is actually accepted?! ABSOULUTE JOKE! Please do not buy insurance from this company, they will do EVERYTHING they can, to not accept the claim. I am extremely disappointed and I will be phoning my lawyer tomorrow to get his advice on the matter. So disappointed, especially because ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of JohnT1980

    JohnT1980

    User recommends the product

    Advantages Advantages quick set up, easy insurance, provides great cover, cheaper than network offer to insure

    Disadvantages Disadvantages None come to mind.

    I luckily haven't ever needed to claim on my phone but had to on a laptop with them after it was stolen from me, they were very understanding and helpful. They replaced my laptop quickly and I was really happy with the service I received. I've had negative experiences with insurance companies in the past so was really surprised and happy with how great they were.The phone insurance is some of the easiest I've ever set up and provides a good amount of cover for nearly half the price my network (t-mobile) want. They even have an app you can get.I recommend them to anyone, and trust them with all ... more
  • 1 of 7 Ciao users found the following review helpful
    Picture of lostwithoutiphone

    lostwithoutiphone

    User doesn't recommend the product

    Advantages Advantages cheap

    Disadvantages Disadvantages terrible customer service, don't honour claims, high charges for phone calls to them

    I'm reposting this from the travel insurance review as I accidently submitted my review on the wrong page This is a terrible insurance company, stay away from them. You have been warned! I got insurance with them for my iphone 4 for peace of mind. I even paid extra for loss insurance. I had my iphone stolen last week and I am devastated - it's my whole life on there. I use it all the time for work and personal use. I didn't realise it was stolen right away as it was stolen from my handbag on my way home from work. At first I thought that I had left it at work. But when I got to work the next ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of llydlct

    llydlct

    Advantages Advantages cheap, no guesses why

    Disadvantages Disadvantages customer service, 'exclusions'

    I took out phone insurance policy and dutifully paid for a whole year of it. In a worst case scenario for travellers and parents alike, when on holiday I was mugged in the street for my phone. I contacted the insurers to ask for everything I needed to do, got a police report, cancelled my contract back home, the works. 3 months of poor contact, different answers, customer service morons that seemed to all share one brain cell and pass it around, I finally discovered 3 months later, by me hassling them not because they ever wrote to me.. that they had turned my claim down. Ultimately honesty ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of shanew79

    shanew79

    Advantages Advantages slick website, good design, competitive rates, offered loss cover for iPhone

    Disadvantages Disadvantages documents were a little slow arriving

    I found protect your bubble on google. I also had a friend who got covered with them and he said they were very good when he lost his phone. The other websites on google looked really bad and i did not trust them at all. The protect bubble site was very friendly and as a graphic designer myself i was impressed with the layout. I covered my iPhone with them and it cost £6.99 a month cos i took out the extra loss cover. I made the decision to pay via paypal as I reckoned this was the most secure. It was all very simple online. It was very slick and what you expect from a good brand like protect ... more