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When I purchased my first car upon turning 17 I received 3 years free RAC cover with the deal. Fantastic. Fast forward 5 years and I have only ever used their service once, something I would consider to be a good thing. However, my one single experience was a very positive one and I am now ... Read review

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RAC saved Rex!

AdvantagesGreat Service

DisadvantagesNone for me

"...I received 3 years free RAC cover with the deal. Fantastic. Fast forward 5 years and I have only ever used their service once, something I would consider to be a good thing. However, my one single experience was a very positive one and I am now with them as a loyal member in my new car also. I thought I would share my experience to show the level of service that I received. My Experience -------------------- As I said, my level of cover ..." Read review
11.05.2009

Ciao members have rated this review on average: very helpful

Knights in bright orange.

AdvantagesThey do all the mucky stuff for you!

DisadvantagesIf you aren't a priority case customer (i.e. pregnant / stranded), you may have to wait longer.

"...at 1pm, the bright orange RAC van appeared and I literally skipped to the door. . . I'd barely explained the problem to the guy when he was popping the bonnet and connecting a portable battery charger to my car. He then looked at me, said "Totally flat battery. You left your internal car light on". "Argh" said I. "Y'know, I had a niggly voice saying ‘battery, battery’ to me, but I ignored it". He looked at me with a combination of understanding ..." Read review
27.04.2010

Ciao members have rated this review on average: very helpful

Better than the AA and cheaper than the police

AdvantagesQuick, efficient and very professional

Disadvantagescan be a few delays during holiday times

"...have had to use the RAC a few times… mainly when I had to drive a Vauxhall Vectra for a short time… Every one knows what the RAC are about so I simply wanted to give you a members experience of why I rate them as a recovery company… I joined using the Roadside assistance together with the 'At home' service, which means that wherever a break down they will come to my rescue… My first experience was when I had just passed my test and was driving ..." Read review
17.11.2008

Ciao members have rated this review on average: very helpful

Community Level 2Ki_caelum

Ki_caelum

RAC: A Mixed Experience

AdvantagesSwift response, excellent staff attitude

DisadvantagesInconsistent level of proficiency among staff

"The RAC - a motoring institution, and one I have had a good deal of experience with, despite my tender age, and the fact I've only been driving for five years. Of necessity, this is a lengthy review. This is largely a review of the RAC's breakdown service, including: Introduction Calling the RAC - the mechanics of it Experiences: The M1: running out of petrol Experiences: The A14: Failing electrics Experiences: Services on the M4: Corroded ..." Read review
13.03.2006

Ciao members have rated this review on average: very helpful

Community Level 5Andy0304

Andy0304

They RACe to your help! Review with images

AdvantagesExcellent Service, Fairly Priced, Fast Response

DisadvantagesNone I Think!

"I originally took out RAC cover back in September in 1999; the reason for this was that my car was getting fairly old and not as reliable as it once was. I had stopped in a motorway service station and was approached by one of the salesman. You know the ones, the annoying ones that approach you on the way in and on the way out with the same question. All I had to pay was £30 then and the rest by direct debit over 3 months, easy enough so I took out ..." Read review
28.10.2004

Ciao members have rated this review on average: very helpful

Show all 74 reviews

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Product Information for "RAC" »

Manufacturer's product description

Tel: 0800 82 82 82; Website: http://www.rac.co.uk/; Details: The RAC was founded in 1897 as the Royal Automobile Club and has been consistently at the forefront in developing motoring services

Product details

Type Breakdown Organisation
Country United Kingdom
Long Name RAC

Ciao

Listed on Ciao since 16/08/2000

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