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AVOID GROUPAMA AT ALL COSTS
Review of Groupama by princesswarrior

Advantages: They eventually paid out on the claim
Disadvantages: Too stressful - I thought the Insurance company worke for you - not against!

...- you would think! Telephoned groupama who seemed very helpful, they asked all the relevant details and told us the information they needed to process the claim. Basically - I h ... Read review

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12.02.2013 14:52
do not use these!
Review of Parcelforce by harps86

Advantages: very friendly support service
Disadvantages: reliability is shocking

Used parcel force express 48 to return a computer which I had bought worth £500. Dropped it off at the post office then noticed it was sent to the GB default depot 2 days later according to the online tracking service. A week later noticed the online tr ... Read review

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Rated low as this is really a customer complaint rather than a review.Sorry you lost money but to be honest, when sending any item worth £500 surely it is common sense to insure it? by brittle1906
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12.02.2013 13:45
speedy and professional
Review of A.V.Rillo by sawapeter

Advantages: They made the whole process so easy, no stress at all.
Disadvantages: none

I just wanted to write a quick note to thank AVRillo for doing such an excellent job when acting for me to purchase a buy to let property in Guildford . AVRillo were very quick to respond to any queries I made and certainly helped to speed up the whole ... Read review

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More detailed opinion needed. by CPTDANIELS
Reads more like a customer testimonial rather than a genuine consumer reivew by Bollinger28
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12.02.2013 10:51
HSBC - terrible customer service
Review of HSBC by missesmoo123

Advantages: online banking
Disadvantages: extortionate charges, awful customer service, patronising

...have had an account with HSBC for several years but I recently came into a bit of a financial difficulty and telephoned them to see if they could offer help or even just advice on what to do, spoke to 2 different women on the phone and both were just as ... Read review

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Gives no info on the bank or its services. by Essexgirl2006
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11.02.2013 12:17
A Beautiful Bank!
Review of Co-operative Bank by JanAchik

Advantages: Friendly, well established, trusted, cheap or free accounts available, abundant branches
Disadvantages: Nowt

Now I have cranked the ratings high and said 'excellent' to everything, but I mean it! If you want a bank that are awfully kind, who offer free coffee and tea at their branches, who have a very simple and flexible way of banking, and who actually speak r ... Read review

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09.02.2013 21:37
Joke of a company that will charge you a fortune any chance they
Review of Helphire by Reviewer912

Advantages: None
Disadvantages: No member of staff has the ability to do their job!

Got this car when mine was in an accident. All easy at first until the car was handed back. Car was nice and clean but they decided to charge me £55 in fees to clean the car! Then you can't get in touch with them. Avoid if you have the chance! This probab ... Read review

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This is more of a rant than a review sorry. by mdstone
Welcome to Ciao. Thanks for the warning, I gather this is a hire car company from the information you have given? You could really do with giving far more details as to what happened. by Secre
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08.02.2013 21:35
Avrillo took care of legal issues and worked with urgency
Review of A.V.Rillo by pdugan72

Advantages: they know their stuff!
Disadvantages: none that i experienced...

When problems emerged with the sale of my house in Orpington on the day of completion you took control of a difficult legal issue and worked with urgency and deliberation to salvage me from a mistake of my own making. You must have temporarily prioriti ... Read review

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Reads like a testamonial rather than a genuine consumer review by Bollinger28
Really good to hear this company gave you such good service, unfortunately (and I'm sorry to say this) this isn't really a review. Welcome to Ciao, why not have a read around the site to see what you can add to make this a bit more useful to the consumer x by chrisandmark_is_here
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08.02.2013 10:16
Beyond hopeless! - Can't even deliver a simple parcel.
Review of Parcelforce by db260179

Advantages: Nothing - I myself could provide a better courier service on my bicycle!
Disadvantages: Everything!

You would think a company like this would be able to deliver a simple parcel? Nope, It seems after one attempt at delivering - the driver cannot be bothered to either 1. Contact the customer, 2.Leave a card. So both didn't happen - the customer now has ... Read review

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07.02.2013 10:31
Warranty Direct very honest and dependable Car warranty Insurance
Review of warrantydirect.co.uk by BrianLBaker

Advantages: I have had several claims every one has been paid out as per policy and normally in 1 week
Disadvantages: None that I have found

I have had 3 cars with Warranty Direct, having just bought an Audi A6, where my 2 previous cars were Jag X type and a Jag S type. I had a major gear box problem with my X type and my garage said I would be lucky to get half the £1800 cost back, but Warra ... Read review

Ciao members have rated this review on average somewhat helpful
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06.02.2013 19:22
0 Stars For Sellers
Review of PayPal by t4cln

Advantages: No advantages to sellers
Disadvantages: Get away with murder with your money.

...table the buyer paid through PayPal walked away with the dining table and then the payment was reversed and held by PayPal. So as a result we were left without a family dining table and without money to use as a deposit for a new one and ... Read review

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Ciao members have made 3 comments about this review View comments
Sorry about what happened but why did they reverse the payment? If you sold it through Ebay take up a investigation. Ask paypal what happened too by catsholiday
You don't really explain why PayPal reversed the payment on your dining table here? by Bollinger28
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02.02.2013 14:49
(03.02.2013 08:59)
A no hassle bridging loan from KIS
Review of KIS Bridging Loans by tandoorimix

Advantages: good advice, no hassle, simple and straight forward.
Disadvantages: unerringly helpful

I have always been apprehensive about sorting out loans because of the stress and how complicated it can be. I needed a short term loan and took the plunge by calling KIS. They explained everything clearly to me and even called me back later that evening ... Read review

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Rather too vague. What sort of APR do they charge? by Bollinger28
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01.02.2013 13:33
(01.02.2013 13:34)
A joke...only not a very funny one!
Review of Countrywide Property Lawyers by attfield1980

Advantages: None unless you like being mucked around
Disadvantages: Lots of Estate Agents push them as they receive commission!

Countrywide acting for two in a small chain of four have delayed on both parts of the chain. Constant delays, never raised one query until the proposed day of completion, have lied about receiving information, constantly re asked the same questions, neve ... Read review

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30.01.2013 16:09
Pleased with quick turnaround service
Review of Warranty Wise by dgfcooper

Advantages: Removes the worry of potentially expensive vehicle repairs
Disadvantages: One needs to seek approval before the repair but that is only expected

My Jaguar has been covered by WarrantyWise for two years now and I have to say that I am very pleased by the service. I have had to make two claims, the first for a minor problem and the second for faulty rear reversing sensors and control box. This was q ... Read review

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Ciao members have made 2 comments about this review View comments
I echo Lele 76's comment by catsholiday
Try and expand a little on areas like what is included or excluded, approximate cost for a years policy. Welcome to Ciao. by Lele76
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24.01.2013 09:23
Good all-rounder
Review of Fidelity.co.uk by TW1972

Advantages: Ability to buy funds from Fidelity and elsewhere in the same place, low charges
Disadvantages: Website too cluttered

I have invested on and off with Fidelity since 1997 and have seen my funds go up and down since then. However Fidelity have always been good at keeping me up to date with what's going on and I have learnt alot from them around the importance of investing ... Read review

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20.01.2013 20:22
Professional service
Review of Movecorp International Ltd by Paul0007

Advantages: Professional, competent
Disadvantages: N.A.

Our friends recommended Movecorp to us, as they had moved with Movecorp to USA from the UK and had a good experience, so we decided to use them for our move from Dundee, Scotland to Birmingham. We were very pleased with our move manager Elisia, who kept ... Read review

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Ciao members have made 5 comments about this review View comments
Rather too many five stars reviews for this company in the last few days, which makes one think that Movecorp Intl are starting to post spam on Ciao by Bollinger28
Your review would definitely benefit from providing details of the services offered, prices, etc as it is somewhat vague at the moment by supercityfan
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16.01.2013 15:43
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