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Blatant Lies from Ernest Jones - Beware
Review of Ernest Jones Jewellers by reef1234

Advantages: In store staff are friendly
Disadvantages: They have lied about their stock levels

My email complaint to Ernest Jones: Dear Sir/ Madam, I recently lodged a complaint using your web complaint portal but have yet to receive a response so I am following it up. Regarding the above order, ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

31.01.2014 13:35
Never buy anything from them
Review of Ernest Jones Jewellers by IstvanOrosz

Advantages: nothing
Disadvantages: everything, their products, their costumer service is effortless

I bought two engagement rings at their Glasgow store. In the shop the ring looked amazing and the diamonds sparkling. When I picked up my order the rings were faulty, the diamonds looked fake, dull and black. There were a few scratches on the rings as we ... Read review

Ciao members have rated this review on average helpful
Ciao members have made 1 comment about this review View comments
Sorry you had a bad experience. I have personally been very happy with the items I have purchased from my local branch of Ernest Jones. by lml888v

There are 13 other reviews on this product: View other reviews
helpful

12.10.2013 17:25
Beaverbrooks - A wonderful shopping experience
Review of Beaverbrooks by colette13

Advantages: Excellent in-store customer service, high-quality jewellery.
Disadvantages: None.

Beaverbrooks - I have two pieces of jewellery purchased from Beaverbrooks. One is a gold necklace and cross, it is absolutely stunning. The other is a Thomas Sabo Silver bracelet and charm. I have received three gift vouchers which I used in-store when pu ... Read review

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helpful

08.09.2013 20:47
(08.09.2013 20:57)
When things go wrong. Go straight to customer service at H/Office
Review of F. Hinds Jewellers by sandra543

Advantages: Beautiful Christening Mugs with stork handles
Disadvantages: Being a Mug and engraving being computerised, time not accurate

I Bought a Christening mug in March 2013 for my Grandson's Christening in April. Had it engraved but when it came back, the time was wrong(clock face with hands) and I couldn't see the writing as it was too small. Shop sent it back and said they would red ... Read review

Ciao members have rated this review on average somewhat helpful
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Glad it got sorted in the end. by Essexgirl2006

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somewhat helpful

03.07.2013 19:17
Golden service at Goldsmiths, Dundee
Review of Goldsmiths (Shop) by ryanando

Advantages: friendly staff, kept us informed, quality products, free wine beer tea and coffee
Disadvantages: stock not always instantly available

A sigh of relief Christmas 2012 was the day I popped the question to my partner Allan. Since then I've done nothing but write about it, so I apologise for boring you all to tears. Eventually I'll run out of things connected to it that I feel the n ... Read review

Ciao members have rated this review on average exceptional
Ciao members have made 25 comments about this review View comments
brilliant review by danielclark691
E! x by linzee_loulabelle

There are 6 other reviews on this product: View other reviews
exceptional

15.03.2013 16:11
Pandora key to my heart sterling silver charm
Review of Pandora Silver Key to My Heart Charm by louisechackett

Advantages: lovely to look at, good quality, sweet
Disadvantages: none

...my sister bought me a Pandora charm bracelet and so sometimes people will buy me a charm to go on it for my birthday or Christmas. I don’t have all that many charms on my bracelet and so I have quite a wish list of charms that I like! ... Read review

Ciao members have rated this review on average very helpful
Ciao members have made 3 comments about this review View comments
That's really cute! by ChemicalRomance
I like the look of this..I just need a charm bracelet now lol x by angelboouk123
very helpful

01.02.2013 15:35
(01.02.2013 23:36)
H.Samuels: The H stands for Horrific **updated 15-03-13**
Review of H Samuel (Shop) by ryanando

Advantages: fast delivery if you pay for it online
Disadvantages: terrible customer service all round, not fully accessible for disabled customers

*update at bottom of review* Prior Engagements Christmas day 2012 was rather special for me and my partner. Not only was it our first Christmas in our new house, I had decided to propose to him. Months of planning went into the proposal including ... Read review

Ciao members have rated this review on average exceptional
Ciao members have made 34 comments about this review View comments
Not a fan of these lot. by mattydalton
As someone who gets really angry with bad customer "service" I found myself getting annoyed on your behalf just reading this. It particularly irks when a shop says that the company's website is nothing to do with them. Yes it is, you idiot - it's part of the same company and you'd look a lot better and probably sell much more stuff if you worked together! Grrr. I hope you finally managed to get some good quality rings elsewhere. by jonathanb

There are 24 other reviews on this product: View other reviews
exceptional

21.01.2013 14:54
(15.03.2013 14:50)
Ring price and quality
Review of Diamond Rocks by FlorenceF

Advantages: reasonable
Disadvantages: NA

...with our ring purchased from Diamond Rocks. My ring is gorgeous! Our order arrived as per the scheduled time. The ring is absolutely beautiful and it fits perfect. I appreciate the details provided on the sizing on th ... Read review

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helpful

04.01.2013 13:08
Bad, worst, angry, mad, disappointed, DO NOT go in!!!
Review of H Samuel (Shop) by pkbanana

Advantages: None
Disadvantages: Everything

...watch for Christmas went to H Samuel to get a few links taken out because as most ceramic watches it comes in one size so it was too big for my wrist. After the Sales Assistant spent ages bashin ... Read review

Ciao members have rated this review on average not helpful
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not helpful

30.12.2012 21:25
Do not use their website
Review of H Samuel (Shop) by Geoff56

Advantages: None
Disadvantages: Very poor website and unhelpful indifferent customer service staff

Ordered a piece of Swarovski crystal as a Christmas present. Created an account and then entered my payment details. I was asked to enter my Veri Sign password which I did. A message appeared telling me my bank had not authorised the payment and therefore ... Read review

Ciao members have rated this review on average not helpful
Ciao members have made 1 comment about this review View comments
Sorry, but this category is for the high street store and not online shopping by Alyson29

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not helpful

07.12.2012 22:31
Delighted With The Diamond Ring
Review of Diamond Rocks by addison12

Advantages: Fast & at par in terms of services
Disadvantages: na

...I can find the best diamond ring for my wife on her birthday. While searching online I came to know about Diamond Rocks. I visited on their website and found that the website is very user friendly. They offer wide ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 1 comment about this review View comments
You might want to include the web address. While what you have said is an ok start, you really need to add more details/info about the site, how it works and your use of it by ryanando

There are 16 other reviews on this product: View other reviews
somewhat helpful

31.10.2012 14:16
Best selection and wide range of collection of diamonds
Review of Diamond Rocks by RobinBailey

Advantages: wide range of collection
Disadvantages: NA

...I was searching for a diamond ring for my wedding, but I was not getting any reliable source where to find them. While searching on Web I came to know about Diamond Rocks. Diamond Rocks have the best selection of diamonds and you can select ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 1 comment about this review View comments
Some useful comments here but a bit limited as a review. Does the site just to rings or do they do other jewellery as well? What sort of price range are we talking about? Do they do anything other than diamonds? So a good start, but plenty to build on - welcome to Ciao! Mike. by MikeOCarroll

There are 16 other reviews on this product: View other reviews
somewhat helpful

04.10.2012 18:07
Great cupcake even if you're not into charm bracelets
Review of Avon Cupcake Charm by rolandrat123

Advantages: Cute 360 degree cupcake charm.
Disadvantages: None

Why I Bought This I am not one into charm bracelets - but I do love cupcakes - so thought I would order this one. I tend to buy anything with a cupcake on it - or be given them as gifts - I have tote bags, boxes, candle holders etc - even sticky p ... Read review

Ciao members have rated this review on average very helpful
very helpful

27.08.2012 10:40
(27.08.2012 11:08)
"Reviews". 1-13 from 13 products