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lies, slow, money stealing, overcharging, incopetent
Review of TalkTalk by paula_dolphins

Advantages: none
Disadvantages: lies, made to wait for ages for an answer, constant excuses

So I have had talktalk as a provider for my phone and internet since I lived in Gosport in September 2010, I then moved to Ely, Cambridgeshire in November 2011, and despite phoning and emailing them they were unable to transfer my phone and broadband unti ... Read review

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no surprise there by thedevilinme

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somewhat helpful

19.04.2014 23:36
TalkTalk - more like talk no more!
Review of TalkTalk by worldofrhodes

Advantages: Honestly, I cannot think of any!
Disadvantages: Too many to list!

...have recently switched to BT. TalkTalk was probably the worst provider I chose in my entire life. The customer services have no idea how to speak English and understand what a customer wants. They will repeatedly call and hassle you and try to get money ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

10.03.2014 00:08
Total rip off!
Review of TalkTalk by leanne9955

Advantages: none
Disadvantages: rude staff, poor customer service, prices increase constantly

I signed up with talk talk 14 months ago when I got my first flat. I had seen them advertising their broadband on the TV for £3.50 a month which I thought was a bargain. I signed up online which took around 5 attempts as it kept freezing when I got to the ... Read review

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I'm yet to meet anyone in real life who had anything good to say about this lot. by anonymili
I was with them... terrible. by Borg

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very helpful

19.02.2014 18:17
BT Customer Service
Review of BT by tass48

Advantages: None
Disadvantages: Appaling Customer Service

The worst customer service I have ever received. A simple change of address which was supposed to be a few clicks meant hours on the phone to rectify their errors. As they could not solve their problems I cancelled the account and was charged for the pr ... Read review

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Customer service is dire especially in communication orientated corporations - where communication is required. by 1st2thebar
BT is certainly the worst customer service I have ever experienced. I've been trying to change an account from my name to my Dad's name for almost 4 years without success. Another time they cut my line off my cutting the wrong button and then couldn't reconnect it for a month. I've never come across a worse company for customer service. That said, what you write here isn't really a broad review, just a few lines, so isn't really all that useful to someone looking for a landline provider. All the best, Mike. by MikeOCarroll

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somewhat helpful

23.11.2013 22:11
Terrible company
Review of Post Office HomePhone by usbmonitor

Advantages: no advantages
Disadvantages: terrible customer service,they are rude and ignorant

...found the advisors at the Post office home phone very rude and ignorant from start to finish, also I found them very uncoperative and unhelpful and if they say a manager is going to ring you back, don't expect anything because they do NOT ring back, I a ... Read review

not rated

01.11.2013 21:32
WORST CUSTOMER SERVICE EVER
Review of TalkTalk by Andeey12

Advantages: Absoloutly Nothing
Disadvantages: Refitted none working front panel, abusive customer service, no supply of account detail or phone

I got accepted via Carephone Warehouse for phone and broadband, installation had to wait 2 weeks, plenty of time youd expect to recieve your phone number and account number, well no, your wrong there, my line has been installed and i still dont have my de ... Read review

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somewhat helpful

26.09.2013 12:34
AT&T is it really what they say it is?
Review of AT&T by kriacog

Advantages: huge phone selections
Disadvantages: prices and terrible service

AT&T was ok at first, but eventually just started giving outrageous prices. I's like for the same stuff the prices just went up. we never changed anything. But we simply just let that offense go. we thought hey they are joining with alltell so maybe it's ... Read review

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somewhat helpful

18.03.2013 21:15
(18.03.2013 22:03)
TALKTALK AVOIDAVOID
Review of TalkTalk by mrspatrick84x

Advantages: its cheap
Disadvantages: its a load of rubbish

After seeing a recent talktalk advert and being quite pleasantly surprised at their low prices, I did what most people in our financial climate did and went for the nice and cheap mega fast broadband. Only to discover that the saying "you get what you pay ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

18.02.2013 01:24
TalkTalk...ShitShit
Review of TalkTalk by gnic

Advantages: None
Disadvantages: absolutely terrible customer service. Bad connection.

My experience with talk talk started somewhat bad, but, despite often poor connection and recurring problems I managed after considerable time spent with incompetent technical support to sort out the recurring problems. So, this is not my main issue with ... Read review

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Doesn't surprise me - Dire business: heavy handed tactics. by 1st2thebar
that sounds like Talk talk.But hey, dirt cheap broadband what do you want? by thedevilinme

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somewhat helpful

29.01.2013 10:16
TERRIBLE SERVICE AND ABUSE POST OFFICE BROADBAND AND PHONE
Review of Post Office HomePhone by angryman32

Advantages: none
Disadvantages: payiny for other peoples calls

...the teck team at the post office who were not helpful also when asking about r b ... Read review

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Sorry but this is very short and very hard to follow. You're supposed to write reviews on Ciao, not text messages :o( by Bollinger28

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not helpful

09.12.2012 21:44
excellent service
Review of TalkTalk by kennedy7

Advantages: cheap reliable home broadband
Disadvantages: no uk call centers

talktalk is the best provider in the uk for home broadband,with free homesafe security and a forum to help customers with any problems as well as there great customer service team.The best deals are avaliable to all customers,not like other companys new c ... Read review

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somewhat helpful

19.09.2012 23:53
They TalkTalk and never give what you ordered!
Review of TalkTalk by kz_reading

Advantages: None
Disadvantages: You name it

...terrible experience they have with TalkTalk by saying that you get what you pay for. I didn't even get that! They are the worst company you can ever do business with. They don't even have a copy of my order on their CRM syst ... Read review

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somewhat helpful

14.09.2012 20:59
(21.09.2012 18:41)
Tiscali > TalkTalk
Review of TalkTalk by SirJoseph

Advantages: Free TT customer Calls, Fairly Stable Online Service
Disadvantages: Customer/Technical Service, Internet speed, Modem, Terms and Conditions, email

When I acquired my first internet/landline service from Tiscali several years ago, I hadn't the faintest clue of how to set up either properly. Luckily back then, the help from Tiscali was just fine and everything was sorted, no problems with anything exc ... Read review

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I use TT for my internet and their customer service is atrocious! I am looking to change provider as the internet is slow and there are always issues with connection etc. by sweetdaisy
We keep getting random bills through from TalkTalk which is slightly odd as we have never strayed from BT! Lissy by Secre

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very helpful

14.06.2012 00:43
Good value for money
Review of TalkTalk by Bacardi_Girl

Advantages: Reliable, fast service
Disadvantages: Poor customer support

I have recently switched my broadband and phone supplier from Talk Talk to BT (for their fiber optic broadband), but I deeply regret leaving Talk Talk. I never had any problems with their broadband, it was reliable, stable and fast. Customer support cou ... Read review

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helpful

08.06.2012 12:37
Do not give personal details.
Review of TalkTalk by MikeHaseler

Advantages: None
Disadvantages: Do not give personal details. They send customers to debt collectors (no reason) who harass you.

We were with Tiscali, who were bought out by Talk Talk. I read the bad reviews at the time, but made the mistake of staying on with this bunch of thugs.Eventually, we did move. I sent them a note saying that we were ending our contract. BT sen ... Read review

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I apparicate yo had a bad experience, but there was no real detail to events - like mention of contract, by Rosebudwithredroses

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not helpful

14.03.2012 12:22
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