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Dodgy practices
Review of AA by jxws

Advantages: Quick to take your money
Disadvantages: Either accept write-off on older car without knowing value or get it repaired at your own cost.

Insured with AA broker Acromas who it appears are an offshoot of AA. They've tried to write off my car without actually looking at the damage, basing the decision on age and a matrix. They won't give me an write off value until I let them take my pe ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 3 comments about this review View comments
This is fairly normal practice. I am guest messaging you some advice :) by LiveMusicLoverLyn
I'm confused - what you're complaining about sounds perfectly normal to me... by euphie

There are 23 other reviews on this product: View other reviews
somewhat helpful

19.08.2014 01:04
uncontactable disgraceful
Review of Kwikfit Insurance by kat74_uk

Advantages: underwriter are great
Disadvantages: no services available as un-contactable unless for a claim.

I've just put in a formal complaint with the ombudsman. It was only when I needed to view my insurance certificate or amend my policy, that I became aware of just how awful this insurance company is. I have four different numbers for them, and each time ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 7 comments about this review View comments
Some of what you say is valid but your review would carry more weight if for example you included info about what made you buy from here in the first place, ease of purchase etc by supercityfan
I used these once never again by robjak

There are 17 other reviews on this product: View other reviews
somewhat helpful

21.07.2014 16:50
AVOID
Review of Diamond by hazbee

Advantages: none
Disadvantages: renew without being asked. They can email you but you can't email them

I chose Diamond because of 10 month to build up no claims bonus. Someone made a claim against me,accident was my fault. I don't know how well it was handled. When my insurance came up for renewal I rang Diamond to get claim details and was asked if I want ... Read review

Ciao members have rated this review on average somewhat helpful
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Seems a little more like a rant or a cry for help to anyone who's willing to listen. Reviews should be evaluative and structured well, I won't rate but don't rant , write by DodoRabbit

There are 36 other reviews on this product: View other reviews
somewhat helpful

16.07.2014 21:14
Expensive to stay expensive to leave Tesco Car Insurance
Review of Tesco Insurance by drowe65

Advantages: You can reach them by phone sometimes
Disadvantages: cost of leaving, cost of staying

Been with Tesco car insurance for years never made a claim never really talked to them until now. My car failed it's MOT in Feb 2014 and the cost of repair was more than the cars worth. After deciding upon a new car I gathered a few quotes then asked Te ... Read review

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Worth argueing as my son was given the same speal from Admiral and he kept on at them until they gave in by catsholiday

There are 67 other reviews on this product: View other reviews
helpful

12.02.2014 13:16
Menaced by their debt collectors!
Review of Bell Direct by richard_pickman

Advantages: Cheap. And you get what you pay for.
Disadvantages: Treated like a criminal - definitely will not go near them in the future

OK, so I held a policy for a year with no problems, but when renewal time came I'd changed my bank card and the automated payment didn't go through. Next thing I knew I'm getting menacing calls from a debt collection company over my 'debt', and since I'm ... Read review

Ciao members have rated this review on average not helpful
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Sorry, but this doesn't give enough information by Alyson29
A bot more info about the company itself would be good, in my opinion an unbalanced review, as sandemp said more of a rant than consumer review. by MrGump

There are 11 other reviews on this product: View other reviews
not helpful

30.10.2013 21:34
Tesco Car Insurance is best avoided
Review of Tesco Insurance by Ariesflyer

Advantages: Cheap provided you never make a claim
Disadvantages: Mainly ignored

I thought that this was a good deal as my comprehensive policy was the cheapest quote, and all was well for several years with helpful support on the sales side. That was until my car caught fire, and written off, and started to deal with the claims depar ... Read review

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helpful

22.10.2013 05:04
I will never insure my car again with Admiral
Review of Admiral by injustice

Advantages: Maybe cheaper at the time
Disadvantages: Bad customer service incompetence, not interested once they have had your money

I have been driving for many years and never made a claim or had an accident and i have 16 years no claims bonus. Unfortunately one day i had parked my car up outside my house ,turned my engine off and a contractors van drove past me and took my mirror ... Read review

Ciao members have rated this review on average helpful
There are 31 other reviews on this product: View other reviews
helpful

11.10.2013 13:48
(12.10.2013 10:09)
Helphire stealth charge x 2
Review of Helphire by Vitamin23

Advantages: The car was very nice.
Disadvantages: Late delivery, poor communications, rude customer service and charged twice.

...for a hire car from Helphire after someone drove into mine whilst parked. Unfortunately Helphire were no help at all. The car was very late being delivered and the driver was very rude when I phoned ... Read review

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helpful

29.09.2013 17:10
WORST COMPANY BY FAR
Review of Hastings Direct by Girlstar123

Advantages: none
Disadvantages: scamming, cheating, money grabbing

DO NOT GO WITH HASTINGS DIRECT reading comments below I really wish I read them before I purchased car insurance of 'go compare'. Hastings might come up as the cheapest but once you buy with them they think of all the ways possible to take your money. I ... Read review

Ciao members have rated this review on average somewhat helpful
There are 29 other reviews on this product: View other reviews
somewhat helpful

26.09.2013 17:03
BAD for cancellation
Review of Insure.co.uk by abhaychat

Advantages: none
Disadvantages: BAD CANCELLATION TERMS

Never go with these guys if you think you might ever have to cancel a policy .. THEY WILL RIP YOU WITH THIER CANCELLATION CHARGES. I GOT LESS THAN HALF OF MY MONEY BACK AFTER USING MY POLICY FOR 31 DAYS!!! They will sound very helpful when they are selli ... Read review

Ciao members have rated this review on average somewhat helpful
Ciao members have made 1 comment about this review View comments
Maybe you could add some details about what you were trying to insure and why you chose to use them in the first place? Was it because of, for instance, competitive prices or was it because they had exactly the type of cover you were looking for? by KateHurst

There are 5 other reviews on this product: View other reviews
somewhat helpful

14.09.2013 16:04
Good service only one issue
Review of Helphire by JHunt123

Advantages: Kept me on the road after my accident
Disadvantages: The hire car was smaller than I wanted

...to receive the services of Helphire and Albany Assistance after I was involved in a non fault accident. They called me up soon after I spoke to my insurance and quickly arranged to provide me with a hire car while mine was being repaired. The phone ... Read review

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Hi and welcome to Ciao. More information e.g. on how much they charge for their services, how they arranged for the hire car and so on would earn you better ratings. Glad you were ok. by Viborg

There are 14 other reviews on this product: View other reviews
helpful

13.08.2013 21:38
Worst insurance company ever! Cheap insurance but at what cost!
Review of Budget Insurance Company Limited by Annoyedcustomer66

Advantages: Cheap insurance but at what cost!!
Disadvantages: Rude customer service, expensive cancellation costs.

Extremely rude staff who put the phone down on you after keeping you on hold for 15 minutes!!!! Add to that they charged me £72.44 (to be paid immediately by direct debit) to cancel my insurance when I no longer had the vehicle. They then write demandin ... Read review

Ciao members have rated this review on average somewhat helpful
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Disgraceful- go to the financial ombudsman and I am sure you will get it refunded by catsholiday
Unfortunately anything that has the word 'Budget' in the title in this day and age is always going to make me suspicious.... by Secre

There are 46 other reviews on this product: View other reviews
somewhat helpful

26.07.2013 15:13
Overcharging - Membership no longer worthwhile
Review of CSMA - Civil Service Motoring Association by csmaexmember

Advantages: Boring Magazine
Disadvantages: All stated in this review

CSMA claim to offer discount services for members. Well I have just terminated my membership as I have found in just about every example of discounted services I was paying more than the prices available to non-members on the open market. Insurances for ... Read review

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There are 5 other reviews on this product: View other reviews
helpful

15.07.2013 16:24
Tesco are corrupt, immoral & liers
Review of Tesco Insurance by punkoala

Advantages: None
Disadvantages: Loads

I had an accident on the 3rd December 2012 on the motorway which I was taken from my car to hospital. While I was getting seen the police who attended the accident told me that they had recovered my car and it was in their compound. I went there after lea ... Read review

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I've heard bad reports of Tesco Insurance before, although I'm pretty sure that most insurers will only pay market value these days by chrisandmark_is_here

There are 67 other reviews on this product: View other reviews
helpful

22.04.2013 14:08
dreadful
Review of esure.com by swissphil

Advantages: good price
Disadvantages: can't get to call centre

My wife took out a car insurance with esure. After the first month, they wrote us that they cannot take the payment out of our account. They quotet a telephon number we could call between 8am to 8pm. She tried to contact them on the given number over her ... Read review

Ciao members have rated this review on average somewhat helpful
There are 25 other reviews on this product: View other reviews
somewhat helpful

27.03.2013 20:24
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